Shelli Smith- Email
Sr Project Manager @ JCPenney
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Shelli Smith- Location
- Dallas, TX, US
Shelli Smith- Work
- Sr Project Manager @ (September 2021 - Present)
- Territory Manager @ (November 2017 - October 2021)
- Collections Sr. Department Manager @ (November 2016 - September 2018)
- Operations Department Manager Customer Care @ (June 2014 - November 2016)
- Operations Manager in Dealer Funding @ (December 2010 - May 2014)
- Team Lead and MIT in Direct Call Center @ (March 2008 - December 2010)
- Team Lead in First Contact @ (September 2006 - March 2008)
- Store Logistics Manager @ (July 2003 - November 2006)
Shelli Smith- Education
- University of Notre Dame - Mendoza College of Business
Organizational Leadership
Shelli Smith- Skills
- Banking
- Business Process Improvement
- Business Process Management
- Call Center
- Coaching
- Customer Experience
- Customer Satisfaction
- Customer Service
- Financial Services
- Loan Origination
- Loan Servicing
- Operations Management
- People Development
- People Management
- Performance Management
- Project Management
- Risk Management
- Strategic Planning
- Training
- call Center Management
Shelli Smith- Summary
- Shelli Smith-, based in Dallas, TX, US, is currently a Sr Project Manager at JCPenney. Shelli Smith- brings experience from previous roles at Globe Life & Family Heritage - DFW Office and Capital One Auto Finance. Shelli Smith- holds a Organizational Leadership @ University of Notre Dame - Mendoza College of Business. With a robust skill set that includes Banking, Business Process Improvement, Business Process Management, Call Center, Coaching and more. Shelli Smith- has 1 emails on RocketReach.
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