Sheldon Magida Email & Phone Number
Project Management Associate @ CoffeeTree Group - IT Advisory and Transformation
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Sheldon Magida Location
- Chicago, IL, US
Sheldon Magida Work
- Project Management Associate @ (March 2022 - Present)
- Business Development Manager @ (February 2021 - June 2021)
- Service Delivery Manager, Network Services @ CoffeeTree Group - IT Consulting and IT Services / IBM Global Services (April 2018 - September 2020)
- Cloud Services Delivery Manager @ Collabera/IBM Global Services (October 2015 - September 2017)
- Service Delivery Manager @ Collabera / IBM Global Services (March 2013 - October 2015)
- IT Service Management Team Manager @ (May 2010 - March 2012)
- Service Delivery Manager @ (July 2003 - March 2010)
- Team Lead, Level 1 and 2 Network Support @ (February 2002 - July 2003)
- Team Leader - End User Support Services @ (August 1999 - February 2002)
- End User Support Technician @ (December 1998 - July 1999)
- Independent Contractor and Project Lead @ (September 1997 - December 1998)
- Director, Operations and Development @ United Motivation Corp. (January 1982 - January 1997)
Sheldon Magida Skills
- IT Service Management
- Incident Management
- Service Delivery
- Vendor Management
- IT Operations
- Service Management
- SLA
- Business Process Improvement
- Program Management
- Change Management
- Cloud Computing
- IT Management
- Technical Support
- Telecommunications
- Management
- ITIL
- Enterprise Software
- IT Strategy
- Information Technology
- Business Process
- Team Leadership
- Process Improvement
- Help Desk Support
- PMP
- Project Portfolio Management
- PMO
- Enterprise Architecture
- Software Project Management
- Leadership
- Integration
- SDLC
- Solution Architecture
- Networking
- Disaster Recovery
- Data Center
- Outsourcing
- WAN
- IT Outsourcing
- Requirements Gathering
- Project Delivery
- Problem Management
- System Deployment
- Project Management
- Resource Management
- Governance
- Service-Level Agreements (SLA)
- Customer Satisfaction
- Service Delivery Management
- IT Infrastructure Management
Sheldon Magida Summary
- Sheldon Magida, based in Chicago, IL, US, is currently a Project Management Associate at CoffeeTree Group - IT Advisory and Transformation. Sheldon Magida brings experience from previous roles at CoffeeTree Group - IT Advisory and Transformation, CoffeeTree Group - IT Consulting and IT Services / IBM Global Services, Collabera/IBM Global Services and Collabera / IBM Global Services. With a robust skill set that includes IT Service Management, Incident Management, Service Delivery, Vendor Management, IT Operations and more. Sheldon Magida has 2 emails and 3 mobile phone numbers on RocketReach.
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