Shelby Drummond Email & Phone Number
Senior Manager - IVR Technology Customer CARE Tools and Strategy @ Samsung Electronics America
Shelby Drummond's Location
Oologah, OK, US
Shelby Drummond's Work
- Senior Manager - IVR Technology Customer CARE Tools and Strategy @ Samsung Electronics America
- Project Manager @ Samsung Electronics America
- Vendor Management @ Samsung Electronics America
- Service and Operations Strategic Project Management @ Samsung Electronics America
- HQ: Assistant Manager @ Samsung India
- CS Manager: CS Training and SPSN @ Samsung Telecommunications America
- Product Manager, Samsung Product Support TV @ Samsung Telecommunications America
- Market Sensing Specialst and Mobile Products Expert SPSTV @ Samsung Telecommunications America
- Research Analyst @ The Dallas Morning News
- Marketing Solutions Coordinator @ The Dallas Morning News
Shelby Drummond's Education
- University of Tulsa
Marketing and Psychology (Social Consumer Behavioral and Marketing Research)
2002 - 2006
Shelby Drummond's Skills
- Leadership
- Social Media
- Innovative Delivery
- Sales
- Mobile Marketing
- Sales Operations
- Market Research
- Business Analysis
- Customer Service Training
- Advertising
Shelby Drummond's Summary
Shelby Drummond, based in Oologah, OK, US, is currently a Senior Manager - IVR Technology Customer CARE Tools and Strategy at Samsung Electronics America, bringing experience from previous roles at Samsung Electronics America and Samsung Electronics. Shelby Drummond holds a 2002 - 2006 Marketing and Psychology in Social Consumer Behavioral and Marketing Research @ University of Tulsa. With a robust skill set that includes Leadership, Social Media, Innovative Delivery, Sales, Mobile Marketing and more, Shelby Drummond contributes valuable insights to the industry. Shelby Drummond has 3 emails on RocketReach.
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