Sheetal Kaul Email

Group Manager @ HCL America, Inc.

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Sheetal Kaul Location

Delhi, DL, IN

Sheetal Kaul Work

Group Manager @ (March 2022 - Present)
Group Manager @ HCL Technologies (March 2022 - Present)
Project Owner @ (June 2018 - March 2022)
Business Services Manager @ IKEA India Pvt Ltd (June 2018 - March 2022)
Project Manager @ (July 2016 - June 2018)
Project Manager @ (July 2016 - May 2018)
Project Manager @ (April 2012 - August 2014)
Assistant Manager–Operations @ (December 2007 - March 2012)
Process Developer @ GE Money America’s (March 2003 - November 2007)

Sheetal Kaul Education

Indian Institute of Management, Kozhikode
Programme in Advanced Management (Advanced Management)
2021-2022
Annamalai University
Bachelor of Arts (HISTORY)
2003-2006
IIM Kozhikode Alumni Association
Programme in Advanced Management

Sheetal Kaul Skills

Account Planning
Agile & Waterfall Methodologies
Agile Methodologies
Analytical Capability
Analytical Skills
Application Management
Attrition
Automotive
BFSI
BPO
Banking
Benchmarking
Build Strong Relationships
Business Analysis
Business Knowledge
Business Process Improvement
Business Process Mapping
Business Process Outsourcing (BPO)
Business Process Re-engineering
CRM
Call Centers
Capacity Planning
Change Requests
Cisco Call Manager
Communication
Compliance Reporting
Conflict Resolution
Cost Control
Customer Retention
Customer Satisfaction (CSAT)
Customer Success
Delivery Operations
Employee Engagement
English
Facilitation
Federal & State Regulatory Compliance
Healthcare
ITIL
IVR
IVR Payment Integration
Interpersonal Communication
Key Metrics
Leadership
MIS
Managed Money
Management
Management Information Systems (MIS)
Manufacturing
Meeting Commitments
Microsoft Project
Monitoring Performance
Monitoring Progress
Negotiation
Office 365
Operational Excellence
Operations
Operations Management
Organization Skills
Outsourcing
Payment Gateway Integration
People Management
Performance Improvement
Performance Management
Performance Reporting
Planning & Scheduling
Presentations
Problem Solving
Process Excellence
Process Improvement
Process Migration
Product Adoption
Product Road Mapping
Product Service
Programme Delivery
Project Communications
Project Implementation
Project Management
Project Plans
Project Scheduling
Requirements Gathering
Resource Management
Rollout
Service Delivery
Six Sigma
Spanish
Stakeholder Engagement
Standards Compliance
Standards Development
Statements of Work (SOW)
Strategy
Talent Management
Team Management
Telecommunications
Training
Transformation Programs
Transition Management
Vendor Management
Work Allocation

Sheetal Kaul Summary

Sheetal Kaul, based in Delhi, DL, IN, is currently a Group Manager at HCLTech. Sheetal Kaul brings experience from previous roles at HCL Technologies, IKEA SERVICES INDIA PRIVATE LIMITED, IKEA India Pvt Ltd and [24]7.ai. Sheetal Kaul holds a 2021 - 2022 Programme in Advanced Management in Advanced Management @ Indian Institute of Management, Kozhikode. With a robust skill set that includes Account Planning, Agile & Waterfall Methodologies, Agile Methodologies, Analytical Capability, Analytical Skills and more. Sheetal Kaul has 2 emails on RocketReach.