Shayenne Prado Email
Account General Manager @ TELUS Digital Bulgaria
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Shayenne Prado Location
- Calabarzon, Philippines
Shayenne Prado Work
- 2020 -now Account General Manager @
- 2013 -2020 Senior Account Manager @
- 2012 -2013 Senior Operations Manager @
- 2010 -2012 Senior Manager @
- 2003 -2009 Senior Operations Manager @
Shayenne Prado Education
- De La Salle University
Bachelor of Science (Computer Science)
1995-1999
Shayenne Prado Skills
- Microsoft PowerPoint
- Microsoft Excel
- BPO
- Customer Service
- Call Centers
- Order Management
- Outsourcing
- Workforce Management
- Call Center
- Contact Centers
- Leadership
- Call Center Development
- Customer Experience
- Offshoring
- Inbound Marketing
- Service Delivery
- CRM
- Team Management
- Vendor Management
- Sla
- Avaya
- Customer Satisfaction
- Performance Management
- Technical Support
- Operations Management
- Operations
- Sales
- Microsoft Word
- Global Services
- Strategy
- IVA
- Sales Management
Shayenne Prado Summary
- Shayenne Prado, based in Calabarzon, Philippines, is currently a Account General Manager at TELUS International Philippines. Shayenne Prado brings experience from previous roles at Sutherland, Transcom, GENPACT LLC and TeleTech. Shayenne Prado holds a 1995 - 1999 Bachelor of Science in Computer Science @ De La Salle University. With a robust skill set that includes Microsoft PowerPoint, Microsoft Excel, BPO, Customer Service, Call Centers and more. Shayenne Prado has 2 emails on RocketReach.
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