Shayenne Prado Email
Global Account General Manager @ TELUS
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Shayenne Prado Location
- Calabarzon, Philippines
Shayenne Prado Work
- Global Account General Manager @ (October 2025 - Present)
- Account General Manager @ (March 2020 - Present)
- Senior Account Manager @ (December 2013 - February 2020)
- Senior Operations Manager @ (October 2012 - September 2013)
- Senior Manager @ (January 2010 - September 2012)
- Senior Operations Manager @ (June 2003 - October 2009)
Shayenne Prado Education
- De La Salle University
Bachelor of Science (Computer Science)
1995-1999
Shayenne Prado Skills
- Microsoft PowerPoint
- Microsoft Excel
- BPO
- Customer Service
- Call Centers
- Order Management
- Outsourcing
- Workforce Management
- Call Center
- Contact Centers
- Leadership
- Call Center Development
- Customer Experience
- Offshoring
- Inbound Marketing
- Service Delivery
- CRM
- Team Management
- Vendor Management
- Sla
- Avaya
- Customer Satisfaction
- Performance Management
- Technical Support
- Operations Management
- Operations
- Sales
- Microsoft Word
- Global Services
- Strategy
- IVA
- Sales Management
Shayenne Prado Summary
- Shayenne Prado, based in Calabarzon, Philippines, is currently a Global Account General Manager at TELUS. Shayenne Prado brings experience from previous roles at TELUS Digital, Sutherland, Transcom and GENPACT LLC. Shayenne Prado holds a 1995 - 1999 Bachelor of Science in Computer Science @ De La Salle University. With a robust skill set that includes Microsoft PowerPoint, Microsoft Excel, BPO, Customer Service, Call Centers and more. Shayenne Prado has 1 emails on RocketReach.
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