Shaun Steel Location
- Poole, GB
Shaun Steel Work
- 2022 - now General Manager @
- 2020 - 2022 Commercial Director @
- 2005 - 2008 Operations Manager @
- 2019 - 2020 Hotel Director @ Chessington World of Adventures Resort (Merlin Entertainments)
- 2016 - 2019 Hotel and Guest Experience Director @ The LEGOLAND Windsor Resort (Merlin Entertainments)
- 2015 - 2016 Executive Director @ BRIGHTON RACECOURSE CO LTD (Arena Racing Company)
- 2012 - 2015 Operations Director Lingfield Park Resort and Folkestone Racecourse @ Lingfield Park Resort (Arena Racing Company)
- 2010 - 2012 Estate Operations Manager @ Newcastle Racecourse & Conference Centre (Arena Racing Company)
- 2009 - 2010 General Manager @
Shaun Steel Education
- University of Hertfordshire
BA (hons) & HND (Industrial Design)
1994 - 1997 - null
Shaun Steel Skills
- Change Management
- Delivery of first class service and standards
- Achieving business KPI/SLA performance targets
- Management
- CRM
- Contact Centers
- Customer Experience
- Coaching
- Operations Management
- Customer Service
- Team Management
- Performance Management
- Event Management
- Team Leadership
- Outsourcing
- Account Management
- Sales Management
- Sales
- Recruiting
- Hospitality
- New Business Development
- Lead Generation
- Leadership
- Marketing Strategy
- Customer Retention
- Strategy
- Marketing
- Customer Relationship Management Crm
- Hotels
- Team Building
- Microsoft Excel
- Hospitality Industry
Shaun Steel Summary
- Shaun Steel, based in Poole, GB, is currently a General Manager at Bourne Leisure Ltd. Shaun Steel brings experience from previous roles at Longleat and Cheddar Gorge & Caves, Sitel, Chessington World of Adventures Resort (Merlin Entertainments) and The LEGOLAND Windsor Resort (Merlin Entertainments). Shaun Steel holds a 1994 - 1997 BA (hons) & HND in Industrial Design @ University of Hertfordshire. With a robust skill set that includes Change Management, Delivery of first class service and standards, Achieving business KPI/SLA performance targets, Management, CRM and more. Shaun Steel has 2 emails on RocketReach.
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Cain Savazzi
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Annabel Graham-Martin
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St Albans, GB
Peter Tuck
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Neil Ankers
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