Sharon P. Email & Phone Number
Manager - Contact Center Technology @ Arizona Public Service - APS
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Sharon P. Location
- Phoenix, AZ, US
Sharon P. Work
- Manager - Contact Center Technology @ (January 2024 - Present)
- Director - Customer Contact and Call Center Technology @ (April 2023 - January 2024)
- Principal Product Manager - Outbound Engagement @ (November 2021 - March 2023)
- Sr. Manager - Contact Center Engineering @ (January 2021 - November 2021)
- Sr. Manager - Outbound Contact Engineering @ (November 2012 - January 2021)
- PCI Compliance Manager @ (September 2011 - November 2012)
- Sr Telecommunications Analyst @ (January 1996 - September 2011)
Sharon P. Skills
- Business Process Improvement
- Call Centers
- Change Management
- Data Center
- Disaster Recovery
- Financial Services
- IT Management
- IT Strategy
- Information Security
- Management
- Process Improvement
- Project Management
- Security
- Telecommunications
- Telephony
- Troubleshooting
- Vendor Management
- Voice Technology
Sharon P. Summary
- Sharon P., based in Phoenix, AZ, US, is currently a Manager - Contact Center Technology at Arizona Public Service - APS. Sharon P. brings experience from previous roles at Western Alliance Bank, Talkdesk and Discover Financial Services. With a robust skill set that includes Business Process Improvement, Call Centers, Change Management, Data Center, Disaster Recovery and more. Sharon P. has 3 emails and 2 mobile phone numbers on RocketReach.
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