2019 -
now Apprenticeship Tutor @ Lighthouse group
2019 -
2019 Ipswich Operations Director @
1998 -
2019 Ipswich Operations Director @
Sharon Ball Education
Suffolk College
qualified as a chef
Westbourne High School
Sharon Ball Skills
Contact Centers
Inbound Marketing
Call Center
Workforce Management
Telemarketing
Outsourcing
Account Management
Telecommunications
BPO
Call Centers
Solution Selling
Business Development
Customer Experience
Customer Retention
IVR
Telephony
Call Center Development
Unified Communications
CRM
VoIP
Team Leadership
New Business Development
B2B
Management
Business Strategy
Customer Service
Team Management
Customer Satisfaction
Change Management
Operations Management
Project Management
Strategy
Performance Management
Training
Marketing Strategy
Leadership
Service Delivery
Project Planning
Recruiting
Team Building
Customer Relationship Management Crm
Customer Relationship Management
Sharon Ball Summary
Sharon Ball, based in Ipswich, Queensland, Australia, is currently a Programme Manager at Lighthouse (Training and Development) Ltd. Sharon Ball brings experience from previous roles at Lighthouse group, Woven and Ansaback - part of the Yonder Digital Group. Sharon Ball holds a qualified as a chef @ Suffolk College. With a robust skill set that includes Contact Centers, Inbound Marketing, Call Center, Workforce Management, Telemarketing and more. Sharon Ball has 1 emails and 1 mobile phone numbers on RocketReach.
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