2020 -
2021 Assistant Manager - Settlements and Loans Support @
2018 -
2020 Lending Account Manager @
2014 -
2018 Team Lead - Relationship Managers @
2012 -
2014 Credit Assessment Officer @
2011 -
2012 Customer Services Officer @
2010 -
2011 Client Services Consultant @
2010 -
2010 Account Manager @
2008 -
2010 Senior Settlements Officer @
2006 -
2008 Settlements Officer @
Shannon Payn Education
The University of Sydney Business School
Customer Service Excellence Course (Customer Service Management)
2016
-
2016
Open Colleges
Certificate IV in leadership and management (Organizational Leadership)
2014
-
2016
Education To Go
Cert Effective Business Writing (Business/Commerce, General)
2015
-
2015
Westlake Girls High School
High School Certificate
2000
-
2004
Institute of Strategic Management
Higher National Diploma (Banking and Financial Support Services)
Shannon Payn Skills
Mortgage Lending
Managerial Finance
Account Management
Banking
Customer Retention
Project Management
Strategic Planning
Sales
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
Team Leadership
Management
Employee Training
Working with Brokers
Transactional Banking
Mortgage Brokers
Personal Banking
Customer Relationship Management (CRM)
Business Development
Sales Management
Business Relationship Management
Leadership
Retail Banking
Client Services
Relationship Building
Commercial Banking
Settlements Mortgage
Facilitation
High Net Worth Individuals
Financial administration
Credit Risk
Credit Assessment
Portfolio Management
Shannon Payn Summary
Shannon Payn, based in Cronulla, NSW, AU, is currently a Settlements Manager at DPN. Shannon Payn brings experience from previous roles at DPN, Qudos Bank and Lending Association. Shannon Payn holds a 2016 - 2016 Customer Service Excellence Course in Customer Service Management @ The University of Sydney Business School. With a robust skill set that includes Mortgage Lending, Managerial Finance, Account Management, Banking, Customer Retention and more. Shannon Payn has 2 emails on RocketReach.
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