Shannon Behm Email & Phone Number
Director of Customer Support @ Cerium Networks
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Shannon Behm Location
- Spokane, WA, US
Shannon Behm Work
- Director of Customer Support @ (March 2021 - Present)
- Director of Cerium Support @ (July 2011 - Present)
- Operations Manager @ (January 2010 - April 2011)
- Business Manager @ (September 2007 - April 2009)
- Operations Manager @ Recall Total Information Management (January 2000 - March 2007)
- Regional Customer Service Manager @ Recall Total Information Management (January 1997 - March 2007)
Shannon Behm Education
- Spokane Community College
Courses included business management (marketing, and public speaking)
Shannon Behm Skills
- Account Management
- Budgets
- Business Development
- Business Planning
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- Business-to-Business (B2B)
- CRM
- Call Centers
- Client Relations
- Client Services
- Communication
- Continuous Improvement
- Contract Negotiation
- Critical Thinking
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Easily Adaptable
- Escalations Management
- Executive Appointments
- Human Resources
- IT Operations
- IT Service Management
- Incident Management
- Inventory Management
- Leadership
- Leadership Development
- Managed Services
- Management
- Marketing
- New Business Development
- Operational Excellence
- Operations Management
- People Development
- People Management
- Presentations
- Process Improvement
- Project Management
- Project Planning
- Relationship Building
- SaaS Development
- Sales
- Sales Management
- Sales Operations
- Service Delivery
- Six Sigma
- Strategic Thinking
- Strategy
- Talent Management
- Team Building
- Team Leadership
- Technology Management
- Time Management
- Training
- Training and Development (HR)
- Unified Communications
- Vendor Management
- Warehouse Operations
- Healthcare
- Microsoft Office
- Urology
- Allergy
- Cardiology
- Gastroenterology
- Neurology
- Pulmonology
- OB/GYN
- Hospital Sales
- Sales Effectiveness
- Managed Care
- Endocrinology
- Diabetes
- Pharmaceutical Industry
- Rheumatology
- Pharmaceutical Sales
- Hospitals
Shannon Behm Summary
- Shannon Behm, based in Spokane, WA, US, is currently a Director of Customer Support at Cerium Networks. Shannon Behm brings experience from previous roles at Cerium Networks, Tax Group Center, Inc., Capital Lumber and Recall Total Information Management. Shannon Behm holds a Courses included business management in marketing, and public speaking @ Spokane Community College. With a robust skill set that includes Account Management, Budgets, Business Development, Business Planning, Business Process Improvement and more. Shannon Behm has 2 emails and 1 mobile phone numbers on RocketReach.
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