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Shane Perez Location
Valenzuela, NCR, PH
Shane Perez Work
now
2023 -now SaaS Customer Success Manager @
2022 -now ITSM Customer Success Manager @
2017 -2022 Technical Account Manager @
2015 -2017 Support Coordinator @ Telcom Live Content Inc.,
2014 -2015 Internship @
Shane Perez Education
University of the East 2010-2015
Shane Perez Skills
Relationship Building
Business
Analytical Skills
Product Presentation
Performance Motivation
Testing
Telecommunications
Leadership
System Administration
Team Leadership
Presales
Defining Requirements
IT Integration
Business Analysis
Cloud Computing
Microsoft Azure
Customer Satisfaction
Relationship Development
Passionate about Work
Business-to-Business (B2B)
Product Adoption
Attention to Detail
Software as a Service (SaaS)
Customer Success
Account Management
Technical Support
Information Security
Azure DevOps
Customer Retention
Customer Engagement
CodeIgniter
Logo Design
PHP
Software Design
Cybersecurity
Photography
Microsoft Office
Web Design
Web Development
Photoshop
Visual Basic
SQL Server Management Studio
Windows
HTML
CSS
MySQL
C++
Microsoft Excel
Remote User Support
E-government
Customer Service
Shane Perez Summary
Shane Perez, based in Valenzuela, NCR, PH, is currently a SaaS Customer Success Manager at SolarWinds. Shane Perez brings experience from previous roles at SolarWinds, Micro Focus and Telcom Live Content Inc.,. Shane Perez holds a 2010 - 2015 University of the East. With a robust skill set that includes Relationship Building, Business, Analytical Skills, Product Presentation, Performance Motivation and more. Shane Perez has 3 emails on RocketReach.
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