Shane Hickey Email & Phone Number
Head of Solutions Consulting for EMEA North @ Asana
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Shane Hickey Location
- Ireland
Shane Hickey Work
- Head of Solutions Consulting for EMEA North @ (January 2024 - Present)
- EMEA EX Solution Engineering Leader @ (January 2021 - November 2023)
- EMEA EX Solution Engineering Manager @ (February 2022 - December 2022)
- Master Principal Sales Engineer @ (June 2020 - December 2020)
- Senior Principal Sales Engineer @ (October 2017 - June 2020)
- Principal Sales Engineer @ (October 2015 - October 2017)
- Global Head of Technical Sales and Bid Management @ (October 2008 - October 2015)
- Pre-Sales Engineer @ (February 2006 - September 2008)
- Senior Operations Engineer @ (December 2004 - January 2006)
- Operations Engineer @ (January 2001 - June 2003)
Shane Hickey Education
- National College of Ireland
CIPD Diploma in Learning and Development
2017-2018 - Dublin City University
BEng (Electronic Engineering)
1996-2000 - St Augustine's College, Dungarvan 1991-1996
Shane Hickey Skills
- Missed Call Alert
- Customer Experience
- Charging
- 360 Degree Assessment
- Ringback Tone
- Employee Engagement
- 360 Feedback
- Qualtrics
- Messaging
- Voicesms
- HP Proliant
- Software As A Service Saas
- CDMA
- USSD
- Telecommunications
- SMSC
- IP
- Hp Ux
- SMPP
- MMSC
- Value Added Services Vas
- MAP
- SS7
- VAS
- SIP
- 3G
- Core Network
- CX
- Mobile Advertising
- GSM
- IVR
- Signaling System 7 Ss7
- Rcs E
- Content Filtering
- Customer Insight
- Mobile Communications
- Intelligent Networks
- Internet Protocol Ip
- Telco
- Voice Mail
- Voice of the Customer
- GPRS
- Open Source Software
- RedHat
- Wireless Technologies
- Pre Sales
- 360 Assessments
- Session Initiation Protocol Sip
- SMS
- Sms Routers
- Software as a Service
Shane Hickey Summary
- Shane Hickey, based in Ireland, is currently a Head of Solutions Consulting for EMEA North at Asana. Shane Hickey brings experience from previous roles at Qualtrics. Shane Hickey holds a 2017 - 2018 CIPD Diploma in Learning and Development @ National College of Ireland. With a robust skill set that includes Missed Call Alert, Customer Experience, Charging, 360 Degree Assessment, Ringback Tone and more. Shane Hickey has 3 emails and 1 mobile phone numbers on RocketReach.
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