Shane Hendricks Email
IT Technical Operations Manager @ VOSS
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Shane Hendricks Location
- Cape Town, WC, ZA
Shane Hendricks Work
- 2024 -now IT Technical Operations Manager @
- 2021 -2023 Information Technology Operations Manager @
- 2020 -2020 Information Technology Service Delivery Manager @
- 2018 -2019 Senior Service Delivery Analyst @
- 2017 -2018 Problem Management Technical Lead @
- 2016 -2017 Senior Problem Manager @
- 2014 -2016 Junior Problem Manager @
- 2009 -2014 IT Engineer @
Shane Hendricks Education
- Varsity College
Associate's degree (Diploma in IT Network Management)
2007-2009
Shane Hendricks Skills
- IT Infrastructure Operations
- IT Infrastructure Management
- Critical Thinking
- Coaching
- IT Service Management
- IT Operations
- IT Service Delivery
- Problem Management
- IT Management
- Project Management
- Change Management
- Data Analysis
- Business Analysis
- Business Process Design
- ITIL
- Itil Certified
- Process Engineering
- Operations Management
- Managed Services
- Incident Management
- Service-Level Agreements (SLA)
- Microsoft Excel
- Management
- Leadership
- Service Delivery Management
- Report Development
- Service Improvement
- Service Operations
- Service Desk
- Business Process
- Microsoft Outlook
Shane Hendricks Summary
- Shane Hendricks, based in Cape Town, WC, ZA, is currently a IT Technical Operations Manager at VOSS. Shane Hendricks brings experience from previous roles at The Building Company, First Technology, Cloud Direct and Computacenter. Shane Hendricks holds a 2007 - 2009 Associate's degree in Diploma in IT Network Management @ Varsity College. With a robust skill set that includes IT Infrastructure Operations, IT Infrastructure Management, Critical Thinking, Coaching, IT Service Management and more. Shane Hendricks has 2 emails on RocketReach.
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