2021 -2023 Information Technology Operations Manager @
2020 -2020 Information Technology Service Delivery Manager @
2018 -2019 Senior Service Delivery Analyst @
2017 -2018 Problem Management Technical Lead @
2016 -2017 Senior Problem Manager @
2014 -2016 Junior Problem Manager @
2009 -2014 IT Engineer @
Shane Hendricks Education
Varsity College
Associate's degree (Diploma in IT Network Management)
2007-2009
Shane Hendricks Skills
IT Infrastructure Operations
IT Infrastructure Management
Critical Thinking
Coaching
IT Service Management
IT Operations
IT Service Delivery
Problem Management
IT Management
Project Management
Change Management
Data Analysis
Business Analysis
Business Process Design
ITIL
Itil Certified
Process Engineering
Operations Management
Managed Services
Incident Management
Service-Level Agreements (SLA)
Microsoft Excel
Management
Leadership
Service Delivery Management
Report Development
Service Improvement
Service Operations
Service Desk
Business Process
Microsoft Outlook
Shane Hendricks Summary
Shane Hendricks, based in Cape Town, WC, ZA, is currently a IT Technical Operations Manager at VOSS. Shane Hendricks brings experience from previous roles at The Building Company, First Technology, Cloud Direct and Computacenter. Shane Hendricks holds a 2007 - 2009 Associate's degree in Diploma in IT Network Management @ Varsity College. With a robust skill set that includes IT Infrastructure Operations, IT Infrastructure Management, Critical Thinking, Coaching, IT Service Management and more. Shane Hendricks has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.