Senior Principal - Service Management Strategy @ (January 2016 - November 2016)
Director - Global Channel Management @ (December 2013 - January 2016)
Principal Solutions Consultant @ (September 2013 - December 2013)
Associate Director - IT Management Consulting @ (September 2009 - September 2013)
Principal Consultant - ITSM (Acquired by Cognizant) @ Pepperweed Consulting (November 2007 - September 2009)
Director - IT Client Services @ (August 2006 - November 2007)
IT Service Management Program Manager @ (December 2005 - August 2006)
Senior Service Planner @ (May 2005 - December 2005)
IT Service Delivery Manager @ (September 1998 - May 2005)
Prom Programmer @ (January 1996 - January 1997)
Shane Carlson Education
The Culinary Institute of America
Shane Carlson Skills
IT Infrastructure Design
IT Infrastructure Management
Team Leadership
Sales
ITIL
IT Service Management
IT Management
Program Management
Project Portfolio Management
Integration
SDLC
Business Process
Outsourcing
IT Operations
COBIT
ITIL Certified
Service Delivery
Service Desk
Information Technology
Agile Methodologies
Pre-sales
Product Management
Enterprise Architecture
Business Intelligence
Six Sigma
IT Strategy
Solution Architecture
Kanban
Management Consulting
Vendor Management
Cloud Computing
ITSM
Business Development
Management
Organizational Development
Leadership
Strategic Partnerships
Process Improvement
DevOps
Service-Now
CMDB
ServiceNow
Service Management
Governance
Organizational Change Management
Digital Transformation
Strategic Planning
Executive Management
Executive Coaching
CMMI
RUP
Release Management
Product Consulting
Consultants
Change Management
Service-now.com
Configuration Management
Business Analysis
PMO
PMP
Project Management
ISO 20000
Disaster Recovery
CRM
Service now.com
Pre Sales
SQL
Strategy
Shane Carlson Summary
Shane Carlson, based in Reno, NV, US, is currently a Head of Consultative Sales, Inspire at Splunk. Shane Carlson brings experience from previous roles at Airtable and ServiceNow. Shane Carlson holds a The Culinary Institute of America. With a robust skill set that includes IT Infrastructure Design, IT Infrastructure Management, Team Leadership, Sales, ITIL and more. Shane Carlson has 2 emails and 2 mobile phone numbers on RocketReach.
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