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Shailesh Mohan Location
United Kingdom
Shailesh Mohan Work
2024 -now Chief Growth Officer - UK @
2020 -2024 Executive Vice President @
2018 -2019 Vice President @
2017 -2018 COO @
2013 -2017 Senior Vice President @
2012 -2014 Vice President Customer Service Operations @
2008 -2012 General Manager Operations @
2007 -2008 General Manager Operations @ Spice Televenture
2004 -2007 Senior Manager @
2003 -2004 Cluster Head Customer Services @
2001 -2003 Head - Public Office @
Shailesh Mohan Education
IIM Bangalore
Business leadership Program (Business Finance)
2010-2010
MSPI
PGDBA (Marketing)
1992-1994
Delhi University
B.Com
1989-1992
Kendriya Vidyalaya 1987-1989
Shailesh Mohan Skills
Strategy
Customer Satisfaction
Telecommunications
Business Process
Call Centers
CRM
Operational Excellence
MIS
Team Management
P&L Management
Customer Retention
Management
Operations Management
BPO
Leadership
Vendor Management
Service Delivery
Customer Service Operations
Customer Service
Outsourcing
Mobile Devices
Product Management
Business Development
Sales Operations
Sla
Workforce Management
Performance Management
Customer Experience
Business Process Improvement
Transition Management
Key Account Management
Offshoring
Business Transformation
Customer Relationship Management (CRM)
Service-Level Agreements (SLA)
Business Process Outsourcing (BPO)
Management Information Systems (MIS)
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Management Information Systems Mis
Service Level Agreements Sla
Customer Relationship Management
Business Process Outsourcing
Service Level Agreements
Management Information Systems
Shailesh Mohan Summary
Shailesh Mohan, based in United Kingdom, is currently a Chief Growth Officer - UK at iSON Xperiences Ltd - Leading Global CX Management Company. Shailesh Mohan brings experience from previous roles at iSON Xperiences Ltd - Leading Global CX Management Company, Tech Mahindra, iSON BPO - Leading BPO Service Provider in Africa and ISON Xperiences. Shailesh Mohan holds a 2010 - 2010 Business leadership Program in Business Finance @ IIM Bangalore. With a robust skill set that includes Strategy, Customer Satisfaction, Telecommunications, Business Process, Call Centers and more. Shailesh Mohan has 2 emails and 2 mobile phone numbers on RocketReach.
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