Shailesh Mohan Email & Phone Number
Chief Growth Officer - UK @ iSON Xperiences
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Shailesh Mohan Location
- United Kingdom
Shailesh Mohan Work
- Chief Growth Officer - UK @ (September 2024 - Present)
- Executive Vice President @ (January 2020 - September 2024)
- Vice President @ (February 2018 - May 2019)
- COO @ (August 2017 - February 2018)
- Senior Vice President @ (June 2013 - August 2017)
- Vice President Customer Service Operations @ (March 2012 - April 2014)
- General Manager Operations @ (October 2008 - February 2012)
- General Manager Operations @ Spice Televenture (January 2007 - January 2008)
- Senior Manager @ (June 2004 - December 2007)
- Cluster Head Customer Services @ (January 2003 - January 2004)
- Head - Public Office @ (January 2001 - January 2003)
Shailesh Mohan Education
- Indian Institute of Management Bangalore
Business leadership Program (Business Finance)
2010-2010 - MSPI
PGDBA (Marketing)
1992-1994 - Delhi University
B.Com
1989-1992 - Kendriya Vidyalaya 1987-1989
Shailesh Mohan Skills
- Strategy
- Customer Satisfaction
- Telecommunications
- Business Process
- Call Centers
- CRM
- Operational Excellence
- MIS
- Team Management
- P&L Management
- Customer Retention
- Management
- Operations Management
- BPO
- Leadership
- Vendor Management
- Service Delivery
- Customer Service Operations
- Customer Service
- Outsourcing
- Mobile Devices
- Product Management
- Business Development
- Sales Operations
- Sla
- Workforce Management
- Performance Management
- Customer Experience
- Business Process Improvement
- Transition Management
- Key Account Management
- Offshoring
- Business Transformation
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Business Process Outsourcing (BPO)
- Management Information Systems (MIS)
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Management Information Systems Mis
- Service Level Agreements Sla
- Customer Relationship Management
- Business Process Outsourcing
- Service Level Agreements
- Management Information Systems
Shailesh Mohan Summary
- Shailesh Mohan, based in United Kingdom, is currently a Chief Growth Officer - UK at iSON Xperiences Ltd - Leading Global CX Management Company. Shailesh Mohan brings experience from previous roles at iSON Xperiences Ltd - Leading Global CX Management Company, Tech Mahindra and iSON BPO - Leading BPO Service Provider in Africa. Shailesh Mohan holds a 2010 - 2010 Business leadership Program in Business Finance @ Indian Institute of Management Bangalore. With a robust skill set that includes Strategy, Customer Satisfaction, Telecommunications, Business Process, Call Centers and more. Shailesh Mohan has 2 emails and 2 mobile phone numbers on RocketReach.
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