Shaheed Hendricks Email & Phone Number
Chief Skills Officer @ CapeBPO
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Shaheed Hendricks Location
- Cape Town, WC, ZA
Shaheed Hendricks Work
- 2024 -now Chief Skills Officer @
- 2020 -2024 Head Of Operations @
- 2019 -2020 Strategic Delivery Manager @
- 2018 -2019 Group Manager, Learning and Development (International business) @
- 2017 -2018 Business Partner - Vodafone @
- 2015 -2017 Sr Leadership Development Consultant @
- 2013 -2015 Organisational Skills and Leadership Development Manager @
- 2008 -2013 Senior Learning and Development Facilitator @
- 2007 -2008 Communications Manager @
- 2006 -2007 Senior Quality Assurance Analyst and Performance Coach @
- 2005 -2006 Customer Experience Consultant @
- 2004 -2005 Communications Consultant @ Izinga Access
- 2019 -2020 Strategic Delivery and WC Regional Manager @
Shaheed Hendricks Skills
- Training
- Call Centers
- Coaching
- Performance Management
- Management
- Customer Experience
- Employee Training
- Leadership
- Quality Assurance
- Team Leadership
- Project Planning
- Operations Management
- BPO
- Training Delivery
- Customer Service
- Change Management
- Project Management
- Process Improvement
- Employee Engagement
- Microsoft Excel
- Team Management
- Business Process
- Analysis
- Leadership Development
- Avaya
- 360 Feedback
- Performance Reporting
- Customer Insight
- Training Facilitation
- Recruiting
- Strategic Planning
- Customer Satisfaction
- Outsourcing
- Microsoft Office
- Employee Relations
- Human Resources
Shaheed Hendricks Summary
- Shaheed Hendricks, based in Cape Town, WC, ZA, is currently a Chief Skills Officer at CapeBPO. Shaheed Hendricks brings experience from previous roles at CapeBPO, WNS Global Services and Webhelp. With a robust skill set that includes Training, Call Centers, Coaching, Performance Management, Management and more. Shaheed Hendricks has 1 emails and 1 mobile phone numbers on RocketReach.
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Top CapeBPO Employees
Taka Marabada
Project Coordinator
Cape Town, WC, ZA
Shaheed Hendricks
Chief Skills Officer
Cape Town, WC, ZA
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