Shaheed Hendricks Email & Phone Number
Chief Skills Officer @ CapeBPO
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Shaheed Hendricks Location
- Cape Town, WC, ZA
Shaheed Hendricks Work
- Chief Skills Officer @ (December 2024 - Present)
- Head Of Operations @ (April 2020 - December 2024)
- Strategic Delivery Manager @ (February 2019 - March 2020)
- Group Manager, Learning and Development (International business) @ (January 2018 - January 2019)
- Business Partner - Vodafone @ (January 2017 - January 2018)
- Sr Leadership Development Consultant @ (January 2015 - January 2017)
- Organisational Skills and Leadership Development Manager @ (January 2013 - January 2015)
- Senior Learning and Development Facilitator @ (January 2008 - January 2013)
- Communications Manager @ (January 2007 - January 2008)
- Senior Quality Assurance Analyst and Performance Coach @ (January 2006 - January 2007)
- Customer Experience Consultant @ (January 2005 - January 2006)
- Communications Consultant @ Izinga Access (January 2004 - January 2005)
- Strategic Delivery and WC Regional Manager @ (February 2019 - March 2020)
Shaheed Hendricks Skills
- Training
- Call Centers
- Coaching
- Performance Management
- Management
- Customer Experience
- Employee Training
- Leadership
- Quality Assurance
- Team Leadership
- Project Planning
- Operations Management
- BPO
- Training Delivery
- Customer Service
- Change Management
- Project Management
- Process Improvement
- Employee Engagement
- Microsoft Excel
- Team Management
- Business Process
- Analysis
- Leadership Development
- Avaya
- 360 Feedback
- Performance Reporting
- Customer Insight
- Training Facilitation
- Recruiting
- Strategic Planning
- Customer Satisfaction
- Outsourcing
- Microsoft Office
- Employee Relations
- Human Resources
Shaheed Hendricks Summary
- Shaheed Hendricks, based in Cape Town, WC, ZA, is currently a Chief Skills Officer at CapeBPO. Shaheed Hendricks brings experience from previous roles at CapeBPO, WNS Global Services and Webhelp. With a robust skill set that includes Training, Call Centers, Coaching, Performance Management, Management and more. Shaheed Hendricks has 1 emails and 1 mobile phone numbers on RocketReach.
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