Master Service Advisor Specialist @ (March 2023 - August 2024)
Fixed Operations Manager @ Bad Credit Auto - Airpark Auto Collision (October 2018 - March 2023)
Escrow Assistant @ (February 2021 - February 2022)
Eligibility Specialist @ Arizona Child Support Services (July 2020 - February 2021)
Bookkeeping Assistant @ Tax Insights (October 2018 - April 2019)
Program Service Evaluator @ (June 2018 - October 2018)
National Software Trainer @ SoftPro / Fidelity National Financial (August 2013 - April 2018)
Sales Rep @ (November 2010 - August 2013)
Mobile Notary @ Macias Mobile Notary & Signing Services (January 2005 - May 2013)
Eligibility Worker I Monterey County Dept. Social Services @ (February 2010 - August 2010)
Assistant Manager @ (July 2009 - February 2010)
Corporate Trainer @ (March 2007 - June 2008)
District Sales Manager @ (June 2006 - March 2007)
Corporate Trainer @ Resolvex Corporation (June 2005 - December 2005)
Business Development Rep. and Escrow Asst. @ (December 2002 - December 2004)
Program Manager @ Flextronics International (October 2000 - November 2001)
Assistant Parts Manager and Outside Sales @ Utility Trailer Sales (June 1994 - June 1996)
Aftermarket Parts Sales @ Utility Trailer (August 1988 - June 1994)
Sergio MacIas Education
Masters Institute of Technology
General Computer Applications
1999-2000
Watsonville High School 1975-1979
Sergio MacIas Skills
Stock Control
Notification
Leadership
Personnel Files
Internal Customers
Setting Appointments
Etiquette
B2B Marketing Strategy
Appointment Setting
Service Standards
Responsiveness
Metrics Driven
Handle Multiple Projects
Attention to Detail
Active Listening
Financial Metrics
Retail Management
Retail Loss Prevention
Cash Handling
Product Knowledge
Administrative Assistance
Office Administration
Warranty Administration
Warranties
Resolving Issues
De-escalation
Soft Skills Training
Document Scanning
Copying
Writing
Arithmetic
Warehouse Management Systems
Quote
Store Management
Coaching
Operational Excellence
Team Management
Checkout
Customer Interaction
Auto Claims
Data Entry
Appointment Scheduling
Document Management Systems (DMS)
Automotive Sales
Car Service
Information Management
Microsoft Outlook
Contact Centers
Screenings
Customer Experience Management
Skilled Multi-tasker
Customer Service Representatives
Microsoft Excel
Purchase Orders
Automotive
Customer Relations
Written Communication
Record Keeping
Computer Literacy
Communication
Residential Mortgages
Professional Phone Skills
Mortgages
SoftPro
Client Relations
Sales Processes
Customer-Focused Selling
Relationship Development
Organization Skills
Problem Solving
Performance Motivation
Customer Support
Customer Satisfaction
Customer-Focused Service
Training
Sales
Customer Service
Management
Account Management
Business Development
Marketing
Inventory Management
Sales Operations
Real Estate
Microsoft Office
Project Management
Negotiation
Salesforce.com
Team Building
Cold Calling
Sales Management
Selling
Vendor Management
Software Escrow
CRM
Artificial Intelligence (AI)
Building Trust
Constructive Feedback
Content Creation
Generative AI for Learning and Development
Influencing Others
Instructional Design
Interpersonal Communication
L&D Strategy
Leadership Development
Stress Management
Retail
Program Management
Recruiting
Team Leadership
Budgets
Purchasing
PowerPoint
Contract Negotiation
Logistics
Merchandising
Human Resources
Escrow
Outlook
Advertising
Process Improvement
Software Documentation
New Business Development
Public Speaking
Distribution
Microsoft PowerPoint
Support
Computer Application Training
Sergio MacIas Summary
Sergio MacIas, based in Sun City, AZ, US, is currently a Client Trainer II at Cox Automotive Inc.. Sergio MacIas brings experience from previous roles at SMV Sales LLC, Peoria Subaru, Bad Credit Auto - Airpark Auto Collision and Great American Title Agency. Sergio MacIas holds a 1999 - 2000 General Computer Applications @ Masters Institute of Technology. With a robust skill set that includes Stock Control, Notification, Leadership, Personnel Files, Internal Customers and more. Sergio MacIas has 4 emails and 8 mobile phone numbers on RocketReach.
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