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Sergio Barriuso Location
Chicago, IL, US
Sergio Barriuso Work
Lead Technical Support Engineer @ (January 2024 - Present)
Director, Customer Success Engineering @ (January 2021 - January 2023)
Director Technical Support @ (February 2019 - February 2021)
Senior Support Manager @ (December 2017 - February 2019)
Technical Support Manager @ (October 2013 - December 2017)
Team Lead and Sr. Support Engineer @ (March 2011 - October 2013)
Owner and Lead Engineer @ Remote Network Support (January 2005 - January 2011)
Senior Systems Administrator @ (January 2000 - January 2005)
Consultant @ (January 1998 - January 2000)
Sergio Barriuso Skills
Analytical Skills
Anti-phishing
CSM
Cloud Computing
Coaching & Mentoring
Creative Problem Solving
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success Enablement
Customer Success Management
Customer Success Process
Customer Support
Cybersecurity
DNS
Enterprise Software
FIDO
Firewalls
Gainsight
Global IT Operations
Hands-on Technical Leadership
IDS
IT Management
IT Strategy
Information Security
Inspiring Leadership
Jira
KCS
Leadership
Linux
Managed Services
Management
Microsoft Entra ID
Microsoft SQL Server
Mobile Device Management
Mobile Devices
Multi-factor Authentication
NVIDIA‑Certified Associate: Generative AI and LLMs (NCA-GENL)
Network Security
Operational Efficiency
Operations Management
PKI
Problem Solving
Project Management
Python (Programming Language)
SCP
SME management
SQL
SaaS
Security
Security Information and Event Management (SIEM)
Service Delivery Management
Service-Level Agreements (SLA)
Strategic Planning
Team Building
Team Leadership
Tech-Touch
Technical Support
Threat & Vulnerability Management
Troubleshooting
User Authentication
Vendor Management
Sergio Barriuso Summary
Sergio Barriuso, based in Chicago, IL, US, is currently a Lead Technical Support Engineer at Axiad. Sergio Barriuso brings experience from previous roles at Pronto and MobileIron. With a robust skill set that includes Analytical Skills, Anti-phishing, CSM, Cloud Computing, Coaching & Mentoring and more. Sergio Barriuso has 2 emails and 1 mobile phone numbers on RocketReach.
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