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Serge Shevtsov Location
Rostov-on-Don, RU
Serge Shevtsov Work
Tier 2 Support Team Lead at Wrike @ (January 2022 - Present)
Sr. Tier 2 Technical Support Engineer @ (June 2019 - January 2022)
Customer Support Specialist @ (September 2015 - June 2019)
Customer Support Specialist @ Writtent.com (November 2013 - July 2014)
Waiter @ Ramada Donetsk Hotel (April 2012 - September 2013)
Sales Promoter @ Advertising Agency (July 2009 - March 2012)
Assistant @ Bread for life (August 2008 - May 2009)
Serge Shevtsov Education
Donetsk National University
Specialist (International Relations)
2009-2014
Donetsk Specialized School #115
(English language)
1999-2009
Serge Shevtsov Skills
English language skills
Customer Support
Customer Satisfaction
Customer Experience
Technical Support
Customer Relations
Research
International Relations
Administrative Assistants
Hospitality
Hotels
Customer Service
Hospitality Management
Hospitality Industry
Microsoft Office
Event Management
Food & Beverage
Hotel Management
Event Planning
Microsoft Excel
Resorts
Restaurants
Microsoft Word
Customer Retention
Browsers
Troubleshooting
Cloud Applications
SaaS
Upselling
Food and Beverage
Serge Shevtsov Summary
Serge Shevtsov, based in Rostov-on-Don, RU, is currently a Tier 2 Support Team Lead at Wrike at Wrike. Serge Shevtsov brings experience from previous roles at Wrike, Writtent.com and Ramada Donetsk Hotel. Serge Shevtsov holds a 2009 - 2014 Specialist in International Relations @ Donetsk National University. With a robust skill set that includes English language skills, Customer Support, Customer Satisfaction, Customer Experience, Technical Support and more. Serge Shevtsov has 1 emails on RocketReach.
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