Global Vice President, Customer Experience @ (March 2023 - October 2025)
VP, Global Head of Customer Success at Unit4 @ (September 2020 - March 2023)
Global VP, Customer Success @ (January 2020 - September 2020)
VP, Customer Success, North America @ (December 2018 - December 2019)
VP, Customer Success @ (April 2017 - November 2018)
Sr. Director, Customer Success @ (July 2015 - April 2017)
Director @ (January 2014 - June 2015)
Associate Director @ (March 2013 - December 2013)
Sr. Manager @ (February 2012 - March 2013)
Senior Manager, Online Marketing, Social (CRM) @ (August 2010 - February 2012)
Manager, Marketing Planning (CRM) @ (June 2009 - July 2010)
Marketing Project Manager @ (July 2007 - May 2009)
Marketing Promotions Manager @ (November 2006 - June 2007)
Creative Services Account Executive @ (January 2006 - October 2006)
Marketing Planning Specialist @ (June 2004 - December 2005)
Account Coordinator @ (May 2003 - June 2004)
Michelle MacCarthy Education
Fordham University
Master of Business Administration - MBA Gabelli School of Business, Global Management (Global Management)
Richmond heights high school
High school diploma (Marketing)
Miami University
Michelle MacCarthy Skills
Change Management
Analytical Skills
Customer Retention
Customer Experience
Client Services
Business-to-Business (B2B)
Software as a Service (SaaS)
Business Strategy
Online Marketing
Integrated Marketing
Strategy
Advertising
Marketing
Social Media
Marketing Management
Leadership
Internal Communications
Market Planning
Digital Marketing
Project Planning
Mobile Marketing
Email Marketing
Marketing Strategy
Online Advertising
Mobile Devices
Digital Strategy
Social Media Marketing
E-commerce
Interactive Marketing
Strategic Planning
Competitive Analysis
Product Marketing
Strategic Partnerships
Lead Generation
CRM
Multi-channel Marketing
Account Management
Analytics
Brand Management
Management
Retail
Business Development
Market Research
Customer Relationship Management (CRM)
Gainsight RO
E Commerce
Sales
Microsoft Office
Public Speaking
Multi Channel Marketing
Customer Service
Customer Relationship Management Crm
Customer Relationship Management
Michelle MacCarthy Summary
Michelle MacCarthy, based in Chicago, IL, US, is currently a Chief Customer Officer at Wrike. Michelle MacCarthy brings experience from previous roles at Unit4 and Flexera. Michelle MacCarthy holds a Master of Business Administration - MBA Gabelli School of Business, Global Management in Global Management @ Fordham University. With a robust skill set that includes Change Management, Analytical Skills, Customer Retention, Customer Experience, Client Services and more. Michelle MacCarthy has 2 emails on RocketReach.
Looking for a different Michelle MacCarthy?
Find contact details for 700 million professionals.