Promotional Brand Ambassador @ HighProfileModels Inc. (November 2010 - Present)
IT Security Analyst @ (July 2013 - March 2014)
Security Administration II @ (December 2010 - April 2013)
Global Technical Support Analyst @ JPMorgan Chase (May 2010 - November 2010)
System Support Analyst @ (January 2009 - January 2010)
Support Analyst @ NetVersant Solutions, Inc (January 2007 - January 2008)
Technical Support Specialist @ (January 2006 - January 2007)
Computer Lab Technician @ (January 2002 - January 2006)
Serena Smith Education
Sam Houston State University
Bachelor of Business Administration (BBA) (Management Information Systems, General)
2001-2006
HighTower High School
Dipolma (Pre-Medicine/Pre-Medical Studies)
1997-2001
Serena Smith Skills
Help Desk Support
SAP
SharePoint
PeopleSoft
Citrix
Active Directory
Computer Hardware
Data Entry
Microsoft Exchange
EDW
Troubleshooting
System Administration
IT Security Policies
Microsoft Office
AS400 system
BMC Remedy
Vulcan
Customer Service
Oracle HR
Technical Support
SOX Compliancy
Teamwork
Security
Heat Ticket System
Servers
Organization
Access
Serena Smith Summary
Serena Smith, based in Richmond, TX, US, is currently a Security Analyst at Kinder Morgan, Inc.. Serena Smith brings experience from previous roles at Kinder Morgan, It Works! Global, BARetc and HighProfileModels Inc.. Serena Smith holds a 2001 - 2006 Bachelor of Business Administration (BBA) in Management Information Systems, General @ Sam Houston State University. With a robust skill set that includes Help Desk Support, SAP, SharePoint, PeopleSoft, Citrix and more. Serena Smith has 3 emails and 1 mobile phone numbers on RocketReach.
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