Manager, Partner Success @ (July 2022 - March 2025)
Partner Success Manager @ (March 2021 - March 2025)
Business Account Manager @ (October 2016 - March 2021)
Account Manager @ (November 2015 - October 2016)
Recruiter @ (November 2015 - April 2016)
Human Resources Intern @ (June 2015 - June 2015)
Human Resources Intern @ (May 2014 - July 2014)
First-Year Orientation Guide @ (August 2013 - August 2013)
Serena Rizza Education
James Madison University
Bachelor of Science (B.S.) (Communication Studies)
Semester At Sea
Bachelor of Science (BS) (Communication Studies)
Pine Richland High School
Serena Rizza Skills
401(k) Retirement Savings Plans
Access
Account Expansion
Account Management
Analytical Skills
Career Management
Churn Management
Coaching
Cold Calling
Communication
Community Outreach
Confluence
Consultative Selling
Contract Negotiation
Cross-functional Collaborations
Customer Base
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Data Storytelling
Employee Benefits
Entrepreneurship
Event Planning
Executive Reporting
Executive Search
Financial Services
Forecasting
Fundraising
Go-to-Market Strategy
Gong
Human Resources Information Technology (HRIT)
Inside Sales
Interpersonal Communication
Interpersonal Skills
Leadership
Logistics Management
Looker (Software)
Management
Marketo
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
New Product Rollout
Organization Skills
Outlook
Partner Engagement
Payroll Administration
PowerPoint
Product Adoption
Professional Services
Project Implementation
Project Management
Public Speaking
Qualifying Prospects
Quota Achievement
Quotas
Records Management
Recruiting
Relationship Building
Research
Revenue & Profit Growth
Sales
Sales Effectiveness
Sales Enablement
Sales Pipeline Development
Sales Presentations
Salesforce.com
Shopify
Slack
Social Media
Social Networking
Strategic Partnerships
Strategic Planning
Strategic Thinking
Strategy
Supply Chain Management
Support Management
Survey Gizmo
Talent Sourcing
Team Management
Teamwork
Time Management
Training Delivery
Upselling
Virtual Teams
Wireless Technologies
Serena Rizza Summary
Serena Rizza, based in United States, is currently a Enterprise Customer Success Manager at Kodex. Serena Rizza brings experience from previous roles at Guideline, Lively, Inc. and Verizon Wireless. Serena Rizza holds a Bachelor of Science (B.S.) in Communication Studies @ James Madison University. With a robust skill set that includes 401(k) Retirement Savings Plans, Access, Account Expansion, Account Management, Analytical Skills and more. Serena Rizza has 2 mobile phone numbers on RocketReach.
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