Serco Technology Stack

Ab Initio Software is an American multinational enterprise software corporation specializes in high-volume data processing applications and enterprise application integration.

Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation

Ableton Live is a digital audio workstation for macOS and Windows

AddEvent is an Add to Calendar button for one-time and multiple events.

AddToAny is the universal sharing platform for websites and apps.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Aranca is a research and analytics firm that provides investment research, business research, valuation, and patent research services.

BusinessWire offers press release distribution and regulatory disclosure services.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Coldfusion helps small and medium enterprises to develop, design and deploy web and cloud-native applications seamlessly.

Altiris Deployment Solution is a system cloning, imaging, and deployment software designed for IT administrators. It enables users to minimize the deployment and management of servers, laptops, and desktops, create jobs and tasks that automate deployment and migration functions, remotely browse, diagnose, and repair problems on systems, build events to perform common management tasks, make registry changes on one or more PCs, and deploy hardware-independent images of a reference system to new and existing systems

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

BMC Atrium CMDB (Configuration Management Database) is a database that holds configuration information about devices and logical constructs within the technical environment. These devices or logical constructs also called as configuration items could be servers, routers, switches, telephones, mobile devices, laptops, PCs, smoke alarms, moisture detectors, or street furniture, or they could be more complex, nonphysical entities such as clusters, virtual machines, or services.

CA 7 is a workload automation / job scheduling software that supports an agile and business–centric IT environment by automating many of the labor-intensive tasks associated with workload automation and monitoring for z Systems.

CA eHealth is a key component of CA Enterprise IT Management (EITM) initiative, which provides a complete service-oriented solution to help unify and simplify the management of complex IT computing environments across the enterprise.

Motion graphics and visual effects toolset .

A visual development tool for creating, publishing, and managing websites and mobile content

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

Adobe Photoshop is a webtop application for editing images and photos online.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

Clarizen One is enterprise project and portfolio management software that helps you get work done.

Google Sites is a free and easy way to create and share web pages.

The Adobe AIR runtime enables developers to package the same code into native applications and games for Windows and Mac OS desktops

Cross-platform plugin plays animations, videos and sound files in .SWF format.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

GIS software for creating maps, conducting spatial analysis and sharing intelligent visualizations.

ArcGIS Desktop is a foundational piece for GIS professionals to create, analyze, manage, and share geographic information so decision-makers can make intelligent, informed decisions.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels and more.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya CS1000 Communication Server is a server-based, fully-featured IP PBX. It provides the benefits of a converged network, advanced applications, and over 750 call processing and telephony features. Avaya CS1000 is distributed over an IP LAN and WAN infrastructure, with built-in reliability and survivability. Avaya CS1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP telephones.

Avaya INTUITY Multimedia Messaging System provides a universal messaging platform for voice messaging, fax, and e-mail access. Message access is accomplished through both a telephone user interface and a visual desktop computer interface. Text-to-speech capabilities further allow the user to access messages anytime, anywhere.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Blue Jeans enables co-workers, customers and partners to connect over video from multiple devices and platforms.

Adobe Fireworks is a vector graphics editor for web designers for rapidly creating website prototypes and application interfaces.

Adobe InDesign is a layout and page design software for print and digital media to create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock.

Adobe LiveCycle is an enterprise document and form platform that helps to capture and process information, deliver personalized communication, and protect and track sensitive information.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

AirWatch is the world's largest mobile security and enterprise mobility management provider with more than 1,500 employees across nine global offices. More than 10,000 organizations in 150 countries leverage the AirWatch Enterprise Mobility Management Platform, which includes industry mobile device, email, application, content, laptop.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Avaya Aura is an enterprise collaboration software.

Cascade brings planning, execution, dashboards, and people management into one seamless system with the aim of enhancing business performance.

ADP Payroll offers payroll processing solutions for businesses.

Airbase is a fully comprehensive spend management platform for small and midsize companies to manage all non-payroll spend.

ASC Sales Contract Management is a contract management tool that automates and simplifies the contracting process.

Aurea Planning Solutions (formerly Artemis) is an end-to-end enterprise system offering real-time portfolio and resource management reporting to empower decision making and collaboration – with panoramic views into portfolio management, financial, and resource management.

BOARD International is an equal opportunity employer and is committed to a diverse and inclusive workforce.It provides a unified platform to effectively support decision making processes.

Braintree Payment Solutions is an online payment gateway that allows customers to process secure eCommerce transactions on mobile platforms and desktop. The Braintree Payment application is available in 40 countries around the world and caters for all major currencies.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Concur is an integrated travel and expense management solution.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Apple Remote Desktop is the OS X desktop management system for software distribution, asset management, and remote assistance.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Booking.com is one of the world's leading digital travel companies that provides accommodation, car rental, and flight ticketing services

Concentrix is a customer experience services and technologies companythat helps to create better business outcomes and differentiate its clients through technology, design, data, process, and people.

DameWare is a remote access software solution from Solar Winds that allows companies to remotely access physical computer assets.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Apache SpamAssassin is an open source anti-spam platform giving system administrators a filter to classify email and block spam.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Barracuda Backup provides cloud-integrated complete data protection for physical, virtual, and SaaS environments.

BT Business Email provides online office & business email tools you can access anywhere.

Appian provides a software development platform that combines intelligent automation and enterprise low-code development to rapidly deliver powerful business applications.

iGrafx is a process analysis tool to help organizations identify and implement business process best practices. With advanced visualization, analysis and reporting capabilities, users have the power needed to identify and implement optimal business processes.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle EBS Financials streamlines and automates financial business processes for daily business intelligence across enterprise applications

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Sage 100 is an easy, affordable and customizable business management solution

Arcserve Unified Data Protection (UDP) software delivers an all-in-one data and ransomware protection solution to neutralize ransomware attacks.

AVG AntiVirus is a family of anti-virus and Internet security software for the Windows, OS X, and former Linux and FreeBSD.

Azure Information Protection is a cloud-based solution that enables organizations to discover, classify, and protect documents and emails by applying labels to content.

Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.

Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Cisco IronPort WSA is a web proxy that inspects and then either forwards or drops web traffic based on reputation filters or the outcome of inline file scanning.

Autodesk Navisworks is a 3D design review package primarily used in construction industries to complement 3D design packages (such as Autodesk Revit, AutoCAD, and MicroStation). Navisworks allows users to open and combine 3D models; navigate around them in real-time; and review the model using a set of tools including comments, redlining, viewpoint, and measurements.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

Google Sheets is a spreadsheet program for data analysis.

IBM TRIRIGA is an IWMS backed by IBM security and designed to deliver intelligent real estate and facilities management to optimize real estate portfolio.

Ingeniux provides Web Experience Management and collaboration software for connected customer experiences.

ITS Dispatch is a trucking and freight logistics broker software for small and medium businesses.It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.

LexisNexis offers content-enabled workflow solutions in the legal, risk management, corporate, government, accounting, and academic markets.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Avaya Routers is a family of routing devices designed for networking professionals.

Brocade Network Advisor is a unified network-lifecycle management tool designed for enterprise campus networks and data centers that simplifies storage network management and helps organizations proactively diagnose and troubleshoot issues to maximize uptime, increase operational efficiency, and reduce costs.

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates

Cisco 2600 Series is a family of modular multiservice access routers, providing flexible LAN and WAN configurations, multiple security options, voice/data integration, and a range of high performance processors.

Cisco 2800 Series of integrated services routers intelligently embed data, security, voice, and wireless services into a single, resilient system for fast, scalable delivery of mission-critical business applications.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 4506 is a campus LAN access switch that enables borderless networks, security, mobility, application performance, video, and energy savings over the infrastructure.

Cisco 4507 is a network edge managed catalyst switch designed for data centers.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

IBM Maximo is an asset management platform that uses advanced analytic tools and IoT data to improve operational availability and reduce risk.

IBM Power provides range of solutions in data rich applications and workloads, delivering enterprise-class compute with the flexibility of hybrid cloud

IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.

Informatica Data Quality is an end-to-end IT support system for fulfiling the growing data quality needs across companies with varied data types with AI-driven automation.

Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email.

Lead Liaison Marketing Automation is a cloud-based marketing automation and lead generation, nuturing & qualification application for SMBs

Maximizer CRM Wealth Manager is customer relationship management software tailored to financial advisors, insuranc and group benefits administrators. It enables businesses to streamline processes, build deeper client relationships, remain compliant and build a verifiable book of business. Maximizer CRM Wealth Manager combines expert industry knowledge with over 28 years experience in CRM software.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).

SpiraTeam is the premier Application Lifecycle Management (ALM) system that manages their requirements, releases, tests, issues and tasks in one integrated environment.