Sébastien Faure Email & Phone Number

Head of Customer Service and Support @ Devialet

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Sébastien Faure Location

Paris, FR

Sébastien Faure Work

2015 - now Head of Customer Service and Support @
2012 - 2015 Global Account director @
2009 - 2012 EMEA Service delivery Manager @
2006 - 2009 Continuous improvement manager @
2003 - 2005 Knowledge Manager @
2001 - 2003 Technical Support Team Manager @

Sébastien Faure Education

Lycee Etienne Bezout
High School (Litterature)
1998 - 1998

Sébastien Faure Skills

Call Centers
Outsourcing
BPO
Service Delivery
Customer Experience
Team Management
Workforce Management
Vendor Management
Customer Satisfaction
CRM
Project Delivery
Sla
International Account Management
Incident Management
Strategic Financial Planning
Team Leadership
Management
IT Operations
Performance Management
IT Management
Process Improvement
Business Analysis
Pre-sales
Call Center Development
Offshoring
Telemarketing
Business Intelligence
Quality Assurance
Operations Management
Inbound Marketing
Business Process
Customer Retention
Microsoft Technologies
Project Portfolio Management
Business Process Improvement
IT Service Management
Telecommunications
Process Management
Change Management
Transition Management
Technical Support
Service Management
Customer Experience Management
ITIL
Project Management
Global Business Development
Customer Service
Call Center
Contact Centers
Strategy

Sébastien Faure Summary

Sébastien Faure, based in Paris, FR, is currently a Head of Customer Service and Support at Devialet. Sébastien Faure brings experience from previous roles at SiTEL. Sébastien Faure holds a 1998 - 1998 High School in Litterature @ Lycee Etienne Bezout. With a robust skill set that includes Call Centers, Outsourcing, BPO, Service Delivery, Customer Experience and more. Sébastien Faure has 3 emails and 1 mobile phone numbers on RocketReach.

Sébastien Faure Emails

Found 3 emails

Sébastien Faure Phone Numbers

Found 3 phone numbers

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