Sean O'Keeffe Email & Phone Number
Snr Director Global Technical Support @ Trend Micro
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Sean O'Keeffe Location
- Ireland
Sean O'Keeffe Work
- 2025 -now Snr Director Global Technical Support @
- 2024 -2026 Product management @
- 2022 -2023 Vice President of Technical Services @
- 2015 -2021 Director of Technical Support @
- 2018 -2020 Global Support Council Leader @
- 2013 -2015 Sr. Director of Support and Global Escalation @
- 2012 -2013 Senior Director Technical Support EMEA @
- 2008 -2012 Director Technical Support - Asia @
- 2007 -2008 Global Sourcing @
- 2005 -2007 Manager Technical Support @
- 2004 -2005 Sustaining Engineering QA Supervisor @
- 2000 -2004 Senior Program Manager New Product Introduction @
- 1999 -2000 Training Manager @
- 1996 -1999 Technical Support Engineer @
- 1995 -1996 Failure Analysis Engineer (Intern) @
Sean O'Keeffe Education
- The University of Manchester
MBA (Business Administration and Management, General)
2004-2008 - Munster Technological University
Electronic Engineering (Electrical and Electronics Engineering)
1991-1996 - Ard Mhuire, An Mhainistir Thuaidh 1985-1991
Sean O'Keeffe Skills
- Project Management
- Global Sourcing
- Cloud Computing
- ITIL
- Vendor Management
- Process Improvement
- Program Management
- Virtualization
- IT Service Management
- Disaster Recovery
- Facility Start-up
- Facility Master Planning
- Quality Auditing
- Performance Management
- Key Performance Indicators
- Account Management
- Customer Service
- SAN
- Cross-functional Team Leadership
- Leadership
- Management
- Technical Support
- Operations Management
- Data Center
- Storage
- Storage Virtualization
- SaaS
- VMware
- Enterprise Software
- Strategy
- Start-ups
- Security
- Managed Services
- High Availability
- Outsourcing
- Integration
- Business Continuity
- Service Delivery
- Hardware
- Network Security
- Customer Support Services
- Support
- Services
- Marketing
- Public Speaking
- Customer Support
- Microsoft Word
- Microsoft Excel
- Gts
- Start Ups
- Cross Functional Team Leadership
- Coe
Sean O'Keeffe Summary
- Sean O'Keeffe, based in Ireland, is currently a Snr Director Global Technical Support at TrendAI. Sean O'Keeffe brings experience from previous roles at TrendAI. Sean O'Keeffe holds a 2004 - 2008 MBA in Business Administration and Management, General @ The University of Manchester. With a robust skill set that includes Project Management, Global Sourcing, Cloud Computing, ITIL, Vendor Management and more. Sean O'Keeffe has 1 emails and 4 mobile phone numbers on RocketReach.
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