Sean O'Keeffe Email & Phone Number
Snr Director Global Technical Support @ Trend Micro
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Sean O'Keeffe Location
- Ireland
Sean O'Keeffe Work
- Snr Director Global Technical Support @ (December 2025 - Present)
- Product management @ (January 2024 - January 2026)
- Vice President of Technical Services @ (January 2022 - December 2023)
- Director of Technical Support @ (April 2015 - December 2021)
- Global Support Council Leader @ (November 2018 - November 2020)
- Sr. Director of Support and Global Escalation @ (April 2013 - April 2015)
- Senior Director Technical Support EMEA @ (June 2012 - April 2013)
- Director Technical Support - Asia @ (December 2008 - May 2012)
- Global Sourcing @ (September 2007 - December 2008)
- Manager Technical Support @ (January 2005 - September 2007)
- Sustaining Engineering QA Supervisor @ (April 2004 - January 2005)
- Senior Program Manager New Product Introduction @ (September 2000 - April 2004)
- Training Manager @ (January 1999 - December 2000)
- Technical Support Engineer @ (September 1996 - January 1999)
- Failure Analysis Engineer (Intern) @ (May 1995 - September 1996)
Sean O'Keeffe Education
- The University of Manchester
MBA (Business Administration and Management, General)
2004-2008 - Munster Technological University
Electronic Engineering (Electrical and Electronics Engineering)
1991-1996 - Ard Mhuire, An Mhainistir Thuaidh 1985-1991
Sean O'Keeffe Skills
- Project Management
- Global Sourcing
- Cloud Computing
- ITIL
- Vendor Management
- Process Improvement
- Program Management
- Virtualization
- IT Service Management
- Disaster Recovery
- Facility Start-up
- Facility Master Planning
- Quality Auditing
- Performance Management
- Key Performance Indicators
- Account Management
- Customer Service
- SAN
- Cross-functional Team Leadership
- Leadership
- Management
- Technical Support
- Operations Management
- Data Center
- Storage
- Storage Virtualization
- SaaS
- VMware
- Enterprise Software
- Strategy
- Start-ups
- Security
- Managed Services
- High Availability
- Outsourcing
- Integration
- Business Continuity
- Service Delivery
- Hardware
- Network Security
- Customer Support Services
- Support
- Services
- Marketing
- Public Speaking
- Customer Support
- Microsoft Word
- Microsoft Excel
- Gts
- Start Ups
- Cross Functional Team Leadership
- Coe
Sean O'Keeffe Summary
- Sean O'Keeffe, based in Ireland, is currently a Snr Director Global Technical Support at TrendAI. Sean O'Keeffe brings experience from previous roles at TrendAI. Sean O'Keeffe holds a 2004 - 2008 MBA in Business Administration and Management, General @ The University of Manchester. With a robust skill set that includes Project Management, Global Sourcing, Cloud Computing, ITIL, Vendor Management and more. Sean O'Keeffe has 1 emails and 4 mobile phone numbers on RocketReach.
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