Sean O'Boyle Location
Leicester, GB
Sean O'Boyle Work
- 2024 - now Head of Contact Centre @ Diligenta - a subsidiary of Tata Consultancy Services
- 2022 - 2024 Head of Pet Insurance Operations @ Markerstudy Broking
- 2021 - 2022 Complaints consultant @ Markerstudy Broking
- 2015 - 2021 Director @ Advance Performance Solutions Ltd
- 2018 - 2020 Operations Manager @ Big 4 Consultancy Firm
- 2017 - 2018 Business Development Manager @ NHBC
- 2015 - 2016 Senior Operations Manager @ Nationwide Building Society
- 2012 - 2015 Head of Complaints Support, SAN UK @ Santander
- 2008 - 2012 Head of Site, Retail Contact Centres, multiple Locations @ Alliance & Leicester
- 2006 - 2008 Business Performance Development Manager. @ Alliance & Leicester
Sean O'Boyle Education
- Leeds Beckett University
Construction Management (Civil Engineering)
1989 - 1992 - Hugh Baird College, Liverpool.
National Diploma (Civil Engineering)
1987 - 1989
Sean O'Boyle Skills
- Performance Management
- Business Process Re-engineering
- Stakeholder Management
- Customer Experience
- Business Transformation
- Contact Centers
- Change Management
- Call Center
- Outsourcing
- Business Process Improvement
Sean O'Boyle Summary
Sean O'Boyle, based in Leicester, GB, is currently a Head of Contact Centre at Diligenta - a subsidiary of Tata Consultancy Services. Sean O'Boyle brings experience from previous roles at Markerstudy Broking, Advance Performance Solutions Ltd and Big 4 Consultancy Firm. Sean O'Boyle holds a 1989 - 1992 Construction Management in Civil Engineering @ Leeds Beckett University. With a robust skill set that includes Performance Management, Business Process Re-engineering, Stakeholder Management, Customer Experience, Business Transformation and more. Sean O'Boyle has 1 emails on RocketReach.
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