2011 -2013 Proactive Service Delivery Program Manager @
2009 -2011 Senior Manager, Customer Support @
2008 -2009 Senior Manager, Customer Support @
2005 -2008 Team Lead @
2003 -2005 Product and Technical Lead @
2000 -2003 Technical Support Engineer @
1996 -1999 Desktop Support @ Jordon and Jordon, Inc.
1994 -1996 Data Entry @ Jordon and Jordon, Inc.
Sean James Education
University of Phoenix
MS (Business Administration)
2006-2008
Arcadia University
BS (Computer Science)
1992-1996
Sean James Skills
Technical Support
Software Project Management
SQL
Visual Basic
Oracle Certified DBA
Training
Enterprise Software
Java
Management
SDLC
SaaS
Oracle
Business Intelligence
Analysis
Software Development
ITIL
Integration
MS Project
Program Management
Requirements Analysis
Databases
Project Portfolio Management
Vendor Management
Cloud Computing
Team Management
Agile Methodologies
Enterprise Architecture
CRM
Business Process
Business Analysis
Solution Architecture
Sales Management
Operations Management
Purchasing
Start Ups
Business Process Improvement
Business Development
Consumer Electronics
Product Management
Business Strategy
Product Marketing
Manufacturing
Strategic Partnerships
Supply Chain Management
Forecasting
Product Development
Cross Functional Team Leadership
Process Improvement
Digital Signage
Direct Sales
Leadership
New Business Development
Marketing Strategy
Customer Service
Strategic Planning
Competitive Analysis
Managed Services
Electronics
Sean James Summary
Sean James, based in Glenside, PA, US, is currently a Director Customer Support at Phenom. Sean James brings experience from previous roles at Phenom People, Marina's Kids and Oracle. Sean James holds a 2006 - 2008 MS in Business Administration @ University of Phoenix. With a robust skill set that includes Technical Support, Software Project Management, SQL, Visual Basic, Oracle Certified DBA and more. Sean James has 4 emails and 2 mobile phone numbers on RocketReach.
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