Scott Warren Email & Phone Number
Vice President – Client Services and Contact Center Operations @ Senture, LLC
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Scott Warren Location
- London, KY, US
Scott Warren Work
- Vice President – Client Services and Contact Center Operations @ (September 2023 - Present)
- Senior Director of Operations @ (November 2022 - September 2023)
- Director, Client Solutions Center @ (May 2022 - January 2023)
- Program Manager @ (September 2015 - June 2022)
- Senior Contact Center Manager - Phone Operations @ (August 2013 - September 2015)
- Program Manager - Alternate Channels @ General Dynamics Information Technology (May 2011 - August 2013)
- Program Manager - Workforce Management @ General Dynamics Information Technology (July 2008 - May 2011)
- WorkForce Management Team Lead @ General Dynamics Information Technology (March 2008 - July 2008)
- Operations Representative @ Pearson Government Solutions (July 2006 - May 2007)
- Call Center Manager @ Pearson Government Solutions (December 2005 - July 2006)
- Supervisor @ Pearson Government Solutions (January 2000 - January 2002)
Scott Warren Education
- Union Commonwealth University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2026-2030 - Bell County 1995-1999
Scott Warren Skills
- Workforce Management
- Call Center
- Program Management
- Performance Improvement
- Customer Service
- Planning
- Project Planning
- Process Improvement
- Management
- Leadership
- Call Centers
- Risk Management
- Cross-functional Team Leadership
- Strategy
- Analysis
- Coaching
- Recruiting
- Business Development
- Leadership Development
- Team Leadership
- Contact Centers
- Business Process Improvement
- Forecasting
- Outsourcing
- Human Resources
- Operations Management
- Quality Assurance
- Vendor Management
- Strategic Planning
- Requirements Analysis
- Business Analysis
- Performance Management
- CRM
- Change Management
- Project Management
- PMP
- Training
- Team Building
- Business Process
- Customer Satisfaction
- Team Management
- Time Management
- Government
- Hiring
- Customer Experience
- Executive Management
- Integration
- PMO
- Resource Management
- Software Documentation
- Cross Functional Team
- Cross Functional Team Leadership
Scott Warren Summary
- Scott Warren, based in London, KY, US, is currently a Vice President – Client Services and Contact Center Operations at Senture, LLC. Scott Warren brings experience from previous roles at Senture, LLC and General Dynamics Information Technology. Scott Warren holds a 2026 - 2030 Bachelor of Business Administration (BBA) in Business Administration and Management, General @ Union Commonwealth University. With a robust skill set that includes Workforce Management, Call Center, Program Management, Performance Improvement, Customer Service and more. Scott Warren has 2 emails and 2 mobile phone numbers on RocketReach.
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