Scott Warren Email & Phone Number
Vice President – Client Services and Contact Center Operations @ Senture, LLC
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Scott Warren Location
- London, KY, US
Scott Warren Work
- 2023 - now Vice President – Client Services and Contact Center Operations @
- 2022 - 2023 Senior Director of Operations @
- 2022 - 2023 Director, Client Solutions Center @
- 2015 - 2022 Program Manager @
- 2013 - 2015 Senior Contact Center Manager - Phone Operations @
- 2011 - 2013 Program Manager - Alternate Channels @ General Dynamics Information Technology
- 2008 - 2011 Program Manager - Workforce Management @ General Dynamics Information Technology
- 2008 - 2008 WorkForce Management Team Lead @ General Dynamics Information Technology
- 2006 - 2007 Operations Representative @ Pearson Government Solutions
- 2005 - 2006 Call Center Manager @ Pearson Government Solutions
- 2000 - 2002 Supervisor @ Pearson Government Solutions
Scott Warren Education
- Union Commonwealth University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2019 - 2023 - Bell County 1995 - 1999
Scott Warren Skills
- Workforce Management
- Call Center
- Program Management
- Performance Improvement
- Customer Service
- Planning
- Project Planning
- Process Improvement
- Management
- Leadership
- Call Centers
- Risk Management
- Cross-functional Team Leadership
- Strategy
- Analysis
- Coaching
- Recruiting
- Business Development
- Leadership Development
- Team Leadership
- Contact Centers
- Business Process Improvement
- Forecasting
- Outsourcing
- Human Resources
- Operations Management
- Quality Assurance
- Vendor Management
- Strategic Planning
- Requirements Analysis
- Business Analysis
- Performance Management
- CRM
- Change Management
- Project Management
- PMP
- Training
- Team Building
- Business Process
- Customer Satisfaction
- Team Management
- Time Management
- Government
- Hiring
- Customer Experience
- Executive Management
- Integration
- PMO
- Resource Management
- Software Documentation
- Cross Functional Team
- Cross Functional Team Leadership
Scott Warren Summary
- Scott Warren, based in London, KY, US, is currently a Vice President – Client Services and Contact Center Operations at Senture, LLC. Scott Warren brings experience from previous roles at Senture, LLC and General Dynamics Information Technology. Scott Warren holds a 2019 - 2023 Bachelor of Business Administration (BBA) in Business Administration and Management, General @ Union Commonwealth University. With a robust skill set that includes Workforce Management, Call Center, Program Management, Performance Improvement, Customer Service and more. Scott Warren has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Senture, LLC Employees
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