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Scott Steffen Location
Atlanta, GA, US
Scott Steffen Work
Membership Manager @ (March 2025 - Present)
Membership and Development Manager @ (July 2021 - May 2025)
Development and Membership Associate @ (February 2021 - June 2021)
Development Associate @ (October 2019 - February 2021)
Reservation Coordinator @ (May 2018 - April 2019)
Hotel Coordinator @ (February 2017 - May 2018)
Manager of Customer Support @ (January 2012 - November 2014)
Senior Lead, Customer Support @ (January 2011 - January 2012)
Associate Account Manager, Incentives and Recognition and Learning @ (November 2009 - January 2011)
Service Specialist I and II, Customer Support @ (October 2005 - November 2009)
Visitor Services Manager @ (February 2002 - February 2005)
Guest Services Coordinator @ (May 2016 - February 2017)
Account Strategist @ (June 2015 - March 2016)
Scott Steffen Education
Duke University
Certificate (Nonprofit Management Program)
2022-2023
Luther College
Bachelor of Arts (B.A.) (History)
1994-1998
Luther College
Minor (Museology/Museum Studies)
1994-1998
Scott Steffen Skills
Leadership
Customer Experience
Social Media
Loyalty Marketing
Incentive Programs
Positive Work Environment
Training and Development
Account Management
Non Profit Volunteering
Sales
User Experience
Software As A Service Saas
Customer Satisfaction
Communication
Negotiation
Lead Generation
Google Docs
Learning Management Systems
Nonprofit Organizations
Microsoft Office
Relationship Building
Loyalty Programs
Marketing
Event Management
Training
Microsoft Outlook
Customer Service
Customer Support
Corporate Housing
Social Media Marketing
Harmony
Management
Teamwork
Project Management
Coaching
Museums
Problem Solving
Marketing Strategy
Easily Adaptable
Personal Support
Software as a Service
Scott Steffen Summary
Scott Steffen, based in Atlanta, GA, US, is currently a Membership Manager at Fernbank Museum of Natural History. Scott Steffen brings experience from previous roles at Children's Museum of Atlanta and Nomad Temporary Housing. Scott Steffen holds a 2022 - 2023 Certificate in Nonprofit Management Program @ Duke University. With a robust skill set that includes Leadership, Customer Experience, Social Media, Loyalty Marketing, Incentive Programs and more. Scott Steffen has 2 emails and 1 mobile phone numbers on RocketReach.
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