Scott Spera Email & Phone Number
Adjunct Professor @ University of Cincinnati Carl H. Lindner College of Business
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Scott Spera Location
- Cincinnati, OH, US
Scott Spera Work
- Adjunct Professor @ (March 2019 - Present)
- Director, Concentrix Analytics @ (April 2001 - Present)
- Director, Global Quality @ NCR (May 1998 - April 2001)
- Consulting Manager, Global Learning and Development @ NCR (April 1995 - May 1998)
- Consulting Manager, Business Operations Analysis @ (March 1992 - March 1995)
- HR Research Intern, Global Recruiting and Development @ (June 1991 - September 1991)
- Consultant, Selection Systems @ (January 1989 - January 1991)
Scott Spera Education
- The University of Akron
Ph.D. (Industrial/Organizational Psychology)
1987-1993 - The Ohio State University
B.S. (Psychology)
1983-1987
Scott Spera Skills
- Customer Experience
- Brand Loyalty
- Performance Management
- Coaching
- Statistical Modeling
- Talent Management
- Change Management
- Organizational Development
- Employee Engagement
- Six Sigma
- Data Mining
- Text Mining
- Employee Surveys
- Customer Satisfaction Research
- Analytics
- Data Analysis
- Contact Center Management
- Call Center
- Leadership Development
- Management Consulting
- SAS
- SPSS
- Customer Insight
- Business Insights
- Cross-functional Team Leadership
- Leadership
- Microsoft Excel
- Business Analysis
- PowerPoint
- Consulting
- Cross Functional Team Leadership
Scott Spera Summary
- Scott Spera, based in Cincinnati, OH, US, is currently a Adjunct Professor at University of Cincinnati Carl H. Lindner College of Business. Scott Spera brings experience from previous roles at Concentrix, NCR and AT&T. Scott Spera holds a 1987 - 1993 Ph.D. in Industrial/Organizational Psychology @ The University of Akron. With a robust skill set that includes Customer Experience, Brand Loyalty, Performance Management, Coaching, Statistical Modeling and more. Scott Spera has 3 emails and 3 mobile phone numbers on RocketReach.
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