Scott Smith Email
Global Head of CX Transformation @ BlackRock
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Scott Smith Location
- London, GB
Scott Smith Work
- 2022 - now Global Head of CX Transformation @
- 2019 - 2022 Global Head of Client Experience Management @
- 2013 - 2019 COO, Business Operations @
- 2011 - 2013 Business Manager, Client Operations @
- 2001 - 2011 Director @ BlackRock
Scott Smith Education
- University of Wolverhampton
Bachelor's degree (Economics)
1990 - 1993
Scott Smith Skills
- Microsoft Office
- Operations Management
- Business Development
- Training
- Customer Service
- Account Management
- Business Strategy
- Management
- Strategic Planning
- Project Management
- Program Management
- Business Operations
- Leadership
- Client Reporting
- Sales
- Dda
- VoIP
- Telecommunications
- Data Center
- Avaya
- Vendor Management
- WAN
- Integration
- Troubleshooting
- Disaster Recovery
- System Deployment
- Unix
- Servers
- Call Centers
- Video Conferencing
- Windows Server
- Unified Communications
- Avaya Products
- Telecommunications Contract Review
- Telecommunications Project Management
- Team Management
- Call Center Development
- Call Routing
- Call Logging
- NICE Call Recording
- Polycom Video Conferencing
- Video Production
- H.323
- Contingency Planning
- Premise Wiring
- Windows XP Pro
- Windows Vista
- ISDN
- DSL
- H.320
- T1
- Oc12
- Avaya Technologies
Scott Smith Summary
- Scott Smith, based in London, GB, is currently a Global Head of CX Transformation at BlackRock. Scott Smith brings experience from previous roles at BlackRock. Scott Smith holds a 1990 - 1993 Bachelor's degree in Economics @ University of Wolverhampton. With a robust skill set that includes Microsoft Office, Operations Management, Business Development, Training, Customer Service and more. Scott Smith has 2 emails on RocketReach.
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