Scott Shaw's Location
Castle Rock, CO, US
Scott Shaw's Work
- VP Global Customer Experience @ Brex
- VP of Global Customer Service @ Gopuff
- VP of Care Operations @ Alto Pharmacy
- Director Customer Service Continuous Improvement @ Amazon
- Director - Sales Operations Services Process Excellence @ T-Mobile
- Director Customer Experience Methods and Procedures @ T-Mobile
- FVP Retail Customer Experience @ Washington Mutual, a division of JPMorgan Chase Bank
- SVP Customer Experience Executive Consumer Bank @ Bank of America
- Continuous Improvement Executive Lean and Six Sigma Master Black Belt @ Danaher Corporation
- Quality Manager @ Crane Aerospace & Electronics
Scott Shaw's Education
- Brigham Young University
B.S. (Statistics)
1989 - 1994 - University of Utah1988 - 1989
Scott Shaw's Skills
- Customer Experience
- Six Sigma
- Financial Services
- Business Operations
- Quality Management
- Cross-functional Team Leadership
- Strategy
- Process Improvement
- Continuous Improvement
- Change Management
Scott Shaw's Summary
Scott Shaw, based in Castle Rock, CO, US, is currently a VP Global Customer Experience at Brex, bringing experience from previous roles at Gopuff, Alto Pharmacy, Amazon and T-Mobile. Scott Shaw holds a 1989 - 1994 B.S. in Statistics @ Brigham Young University. With a robust skill set that includes Customer Experience, Six Sigma, Financial Services, Business Operations, Quality Management and more, Scott Shaw contributes valuable insights to the industry. Scott Shaw has 5 emails and 1 mobile phone number on RocketReach.
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