Leadership Faculty Programme lead @ (April 2015 - Present)
Learning Business partner for Business and Public Sector and Digital Product and Services @ (November 2017 - Present)
Senior Service Delivery Transformation Manager @ (January 2009 - October 2010)
Senior Learning Partner @ (October 2010 - January 2013)
UK Performance Champion @ (October 2007 - October 2008)
Senior Operations Manager @ (January 2004 - January 2007)
BT Academy Learning Partner @ BT Group (January 2013 - April 2018)
Performance Leadership Change Manager @ (October 2008 - January 2009)
Provision of Service Manager @ BT Retail (January 2002 - January 2004)
Local Service Manager @ BT Retail (January 2001 - January 2002)
Millennium Dome Event Manager @ BT Retail (January 1999 - January 2001)
Sales Manager @ BT Shop (January 1994 - January 1999)
Deputy Manager @ BT Shop (January 1992 - January 1994)
Scott Roberson Education
Lordswood Boys School, Birmingham
6 O levels
1976-1981
Myers Briggs
Certified Practitioner
2024
2024
Scott Roberson Skills
Leadership
Customer Experience
Stakeholder Management
Business Transformation
Employee Engagement
Team Management
Strategy
Leadership Development
Change Management
Training
Training Delivery
Business Process Improvement
Business Strategy
Management
Management Development
Coaching
Call Centers
Service Delivery
Performance Improvement
Performance Management
Culture Change
Scott Roberson Summary
Scott Roberson, based in Southam, GB, is currently a Scott Roberson at BT. Scott Roberson brings experience from previous roles at BT and Openreach. Scott Roberson holds a 1976 - 1981 6 O levels @ Lordswood Boys School, Birmingham. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, Business Transformation, Employee Engagement and more. Scott Roberson has 3 emails on RocketReach.
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