2016 -
now Information Technology Service Desk Manager @
2013 -
2016 Information Technology Service Desk Manager @
2011 -
2013 Team Lead and Computer Operator III @
2010 -
2011 Client Technical Support Sr. Associate @
2010 -
2010 Client Technical Support Associate at Dell @
2009 -
2010 Sales Representative @
2007 -
2008 Double Agent @
Scott Owens Education
Middle Tennessee State University
Scott Owens Skills
Software Installation
Software Documentation
Electronics
Team Leadership
Leadership
Customer Service
Technical Support
Management
Customer Satisfaction
Public Speaking
Project Planning
Active Directory
Windows 7
Technical Documentation
Business Process Development
Microsoft Office
Networking
Windows
Microsoft Excel
Disaster Recovery
SharePoint
Federal Government Contracts
Mac
Requirements Analysis
Business Process Improvement
Troubleshooting
Windows XP
System Administration
Direct Sales
Quality Auditing
Military Contracts
Business Analysis
Training
Knowledge Management
Computer Hardware
Team Building
Organization and Prioritization Skills
Call Centers
Hardware
Help Desk Support
Data Analysis
Implementer
Process Improvement
Information Technology
Scott Owens Summary
Scott Owens, based in Nashville, TN, US, is currently a Information Technology Service Desk Manager at NTT DATA Services. Scott Owens brings experience from previous roles at Dell Services Federal Government, Dell and Apex Systems. Scott Owens holds a Middle Tennessee State University. With a robust skill set that includes Software Installation, Software Documentation, Electronics, Team Leadership, Leadership and more. Scott Owens has 2 emails on RocketReach.
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