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Scott Milling Location
Chapel Hill, NC, US
Scott Milling Work
Manager, Global Technical Support @
Manager, Global Technical Support @ (February 2020 - Present)
Senior Account Manager @ (March 2017 - February 2020)
Global Service Manager @ (August 2015 - March 2017)
Service Account Manager @ (October 2013 - August 2015)
Service Delivery Manager @ (October 2008 - September 2013)
Operations Lead @ (June 2006 - September 2008)
Escalation Engineer @ (December 2005 - May 2006)
IT Analyst @ (June 2002 - November 2005)
Scott Milling Education
Appalachian State University
Bachelor Of Business Administration (Computer Information Systems)
1998-2002
Scott Milling Skills
Call Center
Management
Cisco Technologies
Cloud Computing
Technical Support
VPN
Data Center
Project Planning
Networking
Switches
Security
System Administration
Troubleshooting
XP
Service Delivery
Software Documentation
ITIL
Windows 7
Call Centers
IT Service Management
Virtualization
Integration
Windows XP
Development
Cisco Systems Products
Sla Performance Management
Incident Escalation
ITSM
Payment Card Industry Data Security Standard Pci Dss
Root Cause Analysis
Account Management
Expert Customer Advocate
U.S. Health Insurance Portability And Accountability Act Hipaa
Business Development
Vendor Management
Network Operations Center Noc
Virtual Private Network Vpn
Operations Management
Contact Centers
Cloud
Managed Services
Acquisitions
Technical Team Leadership
Application Migration Projects
Data Center Support
Best Practices
Business Process Improvement
Computer Networking
Project Management
Unified Communications
24x7 Production Support
Virtual Private Network
u.s. Health Insurance Portability and Accountability Act
Payment Card Industry Data Security Standard
Network Operations Center
Scott Milling Summary
Scott Milling, based in Chapel Hill, NC, US, is currently a Manager, Global Technical Support at Service Strategies. Scott Milling brings experience from previous roles at Nutanix, Cameo Global, Inc. and STS International, Inc. - A Cameo Global, Inc. Company. Scott Milling holds a 1998 - 2002 Bachelor Of Business Administration in Computer Information Systems @ Appalachian State University. With a robust skill set that includes Call Center, Management, Cisco Technologies, Cloud Computing, Technical Support and more. Scott Milling has 2 emails and 3 mobile phone numbers on RocketReach.
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