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Randy Selleck Location
Dayton, OH, US
Randy Selleck Work
Senior Consultant @ (January 2016 - Present)
Senior Director Bpo Vendor Management @ (December 2014 - December 2015)
Senior Director, Call Center Operations @ (November 2008 - December 2014)
Vice President, Services @ Cobalt (June 2008 - November 2008)
Vice President, Sales and Customer Support @ (September 2006 - January 2008)
Director, Strategic Alliances @ (April 2004 - September 2006)
Senior Director, Customer Support, North America @ (January 1998 - January 2004)
Randy Selleck Education
Antioch University New England
Bachelor of Arts (Management)
1994-1996
Sinclair Community College
(Management)
1981-1984
Randy Selleck Skills
Field Service Management
Call Center Leadership
Training and Development (HR)
Contact Center Management
Key Performance Indicators
Leadership Development
Leadership
Vendor Management
Customer Support
Call Center
Customer Experience
Outsourcing
Executive Management
Management
Call Centers
Sales Management
Team Building
Process Improvement
Forecasting
Strategic Planning
Customer Satisfaction
Strategy
Business Development
Account Management
Sales Operations
Budgets
Negotiation
Customer Retention
CRM
Team Leadership
SaaS
Product Management
Salesforce.com
Cross-functional Team Leadership
Business Strategy
Enterprise Software
Training
Team Management
Market Research
Business Process Improvement
Sales
Sales Process
Operations Management
Professional Services
Thought Leadership
Cross Functional Team
Business Process
Cross Functional Team Leadership
Randy Selleck Summary
Randy Selleck, based in Dayton, OH, US, is currently a Senior Consultant at Service Strategies. Randy Selleck brings experience from previous roles at Assurant, Cobalt and Snap-on Business Solutions. Randy Selleck holds a 1994 - 1996 Bachelor of Arts in Management @ Antioch University New England. With a robust skill set that includes Field Service Management, Call Center Leadership, Training and Development (HR), Contact Center Management, Key Performance Indicators and more. Randy Selleck has 2 emails and 1 mobile phone numbers on RocketReach.
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