Scott Maple Email & Phone Number
Director - Contact Center Operations @ Crisis Connections
5 free lookup(s).
Scott Maple Location
- Tacoma, WA, US
Scott Maple Work
- 2023 -now Director - Contact Center Operations @
- 2015 -2023 Operations Program Manager @
- 2015 -2015 Call Center Operations Manager @ State of Idaho DHW
- 2013 -2015 Call Center Manager @
- 2011 -2013 Customer Retention People Manager @
- 2010 -2011 Retail Support People Manager @ T
- 2007 -2010 General Care People Manager @ T-Mobile, USA
- 2002 -2005 Customer Care Representative @
Scott Maple Education
- Idaho Real Estate School
(Real Estate)
2017-2017 - University of Phoenix
BSB (Business Administration, Management and Operations)
2007-2012 - July 2009. University of Phoenix
A (Business)
2007-2009
Scott Maple Skills
- Customer Experience
- Customer Service
- Management
- Call Center
- Customer Retention
- Human Resources
- Team Management
- Telecommunications
- Process Improvement
- Project Planning
- Team Building
- Project Management
- Time Management
- Avaya
- Conflict Resolution
- Supervisory Skills
- Cross-functional Team Leadership
- Coaching
- Team Leadership
- Employee Relations
- Recruiting
- Change Management
- Workforce Management
- Leadership Development
- Performance Management
- Microsoft Excel
- Employee Engagement
- Employee Training
- Training Delivery
- Organizational Development
- Call Centers
- Strategic Partnerships
- Talent Acquisition
- Customer Satisfaction
- Program Management
- Strategic Planning
- Leadership
- Operations Management
- Training
- Performance Improvement
- Business Process Improvement
- Onboarding
- Interviews
- Organizational Effectiveness
- Career Development
- Emotional Intelligence
- Talent Management
- Strategy
- Management Development
- Sales
- Cross Functional Team Leadership
Scott Maple Summary
- Scott Maple, based in Tacoma, WA, US, is currently a Director - Contact Center Operations at Crisis Connections. Scott Maple brings experience from previous roles at State of Idaho, State of Idaho DHW, Telmate and T-Mobile. Scott Maple holds a 2017 - 2017 Idaho Real Estate School. With a robust skill set that includes Customer Experience, Customer Service, Management, Call Center, Customer Retention and more. Scott Maple has 4 emails and 3 mobile phone numbers on RocketReach.
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Top Crisis Connections Employees
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Kirkland, WA, US
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Tiffany Olson
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