Scott Grim Email & Phone Number
Customer Operations Manager @ FanDuel
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Scott Grim Location
- Salem, OR, US
Scott Grim Work
- 2021 -now Customer Operations Manager @
- 2017 -2021 eComm Customer Care Manager @
- 2016 -2017 Contact Center Team Manager @
- 2012 -2015 Unit Manager, Spark Small Business @
- 2009 -2012 Customer Service Supervisor @
Scott Grim Education
- Chemeketa Community College
(Communication, Journalism, and Related Programs)
1999-2000 - Corban University
(Communication, Journalism, and Related Programs)
1997-1999
Scott Grim Skills
- Call Centers
- Outlook
- Microsoft Excel
- PowerPoint
- Customer Satisfaction
- Microsoft Word
- Leadership
- Training
- CMS
- Customer Experience
- Management
- Coaching
- Team Leadership
- Process Improvement
- Team Building
- Access
- IEX
- Technical Writing
- Data Analysis
- Troubleshooting
- Excel
- IEX Totalview
- Word
- Customer Service
- Aspect ACD
- Empower
- NICE Call Recording
- eWFM
- Public Speaking
- Sales
- Microsoft PowerPoint
- Strategic Planning
- Contact Centers
- Microsoft Outlook
- Business Process Improvement
- Supplies
- Customer Service Representatives
- Servant Leadership
- Community
- Kitchen
- Cost
- Identify Trends
- Minded
- Franchising
- Temporary Placement
- Organizational Structure
- Grill
- Perfect
- Roll Outs
- Metrics
- Auditing
- Monitors
- Hard Drives
- Accounting
- Personal Development
- Human Resources
- Collaborative
- Delegation
- Detail Oriented
- System
- English
- Food Safety
- Workforce Management
- Inventory
- Beer
- New Hire Training
- Fair Use
- Point of Contact
- Behavioral Interviewing
- Start Up Ventures
- Shares
- Capital
- Spark
- Pragmatic
- ROOT
- Csat
- Moving
- Floors
- Reactive
- Schedules
- Values
- Lake Homes
- Credit
- Checks
- Small Business
- House
- Service Levels
- Analytics
- Servers
- Responsibility
- Regulations
- Call Monitoring
- Product Knowledge
- Train New Employees
- Team Performance
- Guidelines
- Bonus
- Performance Reviews
- Net Promoter Score
- Stocks
- Cash
- Restaurants
- Onboarding
- Journalism
- Meetings
- Aloha
- Recruiting
- Commitment to Quality
Scott Grim Summary
- Scott Grim, based in Salem, OR, US, is currently a Customer Operations Manager at FanDuel. Scott Grim brings experience from previous roles at Columbia Sportswear Company, Wells Fargo, Capital One and Netflix. Scott Grim holds a 1999 - 2000 Chemeketa Community College. With a robust skill set that includes Call Centers, Outlook, Microsoft Excel, PowerPoint, Customer Satisfaction and more. Scott Grim has 4 emails and 2 mobile phone numbers on RocketReach.
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Top FanDuel Employees
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Matthew Donovan
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Rich Nasser
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Andrew Trentacoste
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JJ A.
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Josh Ives
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Garreth Core
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Clarence Kwei
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Daniel Katz
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