Josh Ives Email & Phone Number
SVP Customer Experience Operations @ FanDuel
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Josh Ives Location
- New York, NY, US
Josh Ives Work
- SVP Customer Experience Operations @ (August 2020 - Present)
- SVP Customer Experience and Care @ (March 2019 - August 2020)
- VP Customer Experience Management and Strategy @ (February 2016 - February 2019)
- Sr. Director, Customer Experience Management and Partnerships @ (February 2014 - February 2016)
- Sr. Director, Consumer Strategy and Online, WWCE @ (February 2011 - February 2014)
- Managing Principal, Learning Services @ (March 2009 - May 2011)
- Director of Client Services and Business Development @ (June 2007 - March 2009)
- Principal Learning Architect Knowledgeplanet @ (June 2003 - June 2007)
- Financial Service Practice Leader @ (January 2000 - January 2003)
- Software Engineer @ (January 1998 - January 2000)
Josh Ives Education
- Messiah College
Bachelor of Arts (Business, Information Systems)
Josh Ives Skills
- Product Management
- Enterprise Software
- Program Management
- Mergers & Acquisitions
- Management
- Process Improvement
- Strategy
- Change Management
- Business Development
- Integration
- Leadership
- Business Planning
- Business Analysis
- Learning Management Systems
- Account Management
- New Business Development
- Learning Management
- Vendor Management
- Product Marketing
- Project Management
- Training
- Mergers and Acquisitions
- Social Media
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Consulting
- Strategic Partnerships
- Salesforce.com
- Brand Development
- Digital Strategy
- Qualtrics
- Team Leadership
- Digital Marketing
- Strategic Planning
- Net Promoter Score
- Customer Segmentation Strategy
- Marketing
- Cross Functional Team Leadership
- Customer Service
- Social Media Marketing
- Multi Channel Marketing
- Brand Strategy
- Business Strategy
- Marketing Strategy
- Analytics
- Customer Service Operations
- Medallia
- Brand Loyalty
- Customer Relationship Management
Josh Ives Summary
- Josh Ives, based in New York, NY, US, is currently a SVP Customer Experience Operations at FanDuel. Josh Ives brings experience from previous roles at Altice USA, Samsung Electronics America and Electronic Arts (EA). Josh Ives holds a Bachelor of Arts in Business, Information Systems @ Messiah College. With a robust skill set that includes Product Management, Enterprise Software, Program Management, Mergers & Acquisitions, Management and more. Josh Ives has 3 emails and 1 mobile phone numbers on RocketReach.
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