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Satish Roy Location
Kolkata, WB, IN
Satish Roy Work
Chief of Customer Experience @ (May 2022 - Present)
Head Of Operations @ (November 2017 - May 2022)
Head of Operations @ Atcis Technology (April 2013 - November 2017)
DGM Operations @ (July 2012 - April 2013)
GM Operations @ (July 2010 - July 2012)
Manager @ (April 2009 - November 2009)
Manager @ (July 2008 - April 2009)
Assistant Manager Operations @ (September 2007 - July 2008)
Assistant Manager @ (January 2002 - January 2007)
Satish Roy Education
University of Calcutta
Bachelor of Science (B.Sc.) (Botany/Plant Biology)
1999-2002
Don Bosco
ISCE
1986-1999
Satish Roy Skills
Six Sigma
Quality Management
Customer Experience
BPO
Banking
Screening
Employee Engagement
Soft Skills
Customer Satisfaction
Process Excellence
Vendor Management
Team Management
KPO
Talent Acquisition
Workforce Management
Offshoring
Operations Management
Sla
Operational Excellence
Management
Outsourcing
MIS
Process Management
Transition Management
Service Delivery
Call Centers
Recruiting
CRM
COPC
Performance Management
Satish Roy Summary
Satish Roy, based in Kolkata, WB, IN, is currently a Chief of Customer Experience at mPokket. Satish Roy brings experience from previous roles at mPokket, Atcis Technology, Digicall and IKF Technologies Ltd.. Satish Roy holds a 1999 - 2002 Bachelor of Science (B.Sc.) in Botany/Plant Biology @ University of Calcutta. With a robust skill set that includes Six Sigma, Quality Management, Customer Experience, BPO, Banking and more. Satish Roy has 2 emails and 4 mobile phone numbers on RocketReach.
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