Sarah Hooper Email & Phone Number
Customer Success Manager @ Cascade
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Sarah Hooper Location
- Kirkland, WA, US
Sarah Hooper Work
- Customer Success Manager @ (September 2026 - Present)
- Manager, Customer Success @ (September 2024 - September 2026)
- Customer Success Manager @ (February 2024 - September 2024)
- Customer Success Manager @ (August 2020 - December 2023)
- Customer Success Manager @ (November 2018 - January 2020)
- Manager, Customer Experience @ (November 2017 - October 2018)
- Sales Support Manager, Pacific Northwest @ (January 2017 - November 2017)
- Customer Success Team Manager @ (October 2015 - January 2017)
- Agency Owner - The Hooper Agency @ (February 2014 - January 2016)
- Enterprise Customer Success Manager, Federal and Channel @ (January 2013 - February 2014)
- Customer Success Manager @ (April 2011 - December 2012)
- International Sales Area Manager @ (July 2010 - April 2011)
- Account Manager @ (March 2010 - June 2010)
- National Account Representative @ (November 2009 - March 2010)
- Account Representative @ (February 2009 - November 2009)
- Content Migration Contractor @ (January 2007 - January 2007)
Sarah Hooper Education
- Loyola Marymount University, College of Business Administration
Bachelor of Business Administration (B.B.A.) (Marketing)
2004-2008 - Semester At Sea / ISE 2007-2007
- Archbishop Mitty High School 2000-2004
Sarah Hooper Skills
- Salesforce.com
- Account Management
- Solution Selling
- Sales Process
- Lead Generation
- SaaS
- Enterprise Software
- Sales
- Product Marketing
- Analytics
- Sales Operations
- Business Intelligence
- Cold Calling
- B2B
- Business Development
- Selling
- Customer Retention
- Direct Sales
- Sales Presentations
- Strategic Partnerships
- Demand Generation
- Channel Partners
- Professional Services
- Go-to-market Strategy
- Cloud Computing
- Competitive Analysis
- Management
- Leadership
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Account Creation
- Attention to Detail
- Bargaining
- Business Administration
- Business Insights
- Business Process Improvement
- Business Process Mapping
- Business Reviews
- Business Strategy
- CSM
- Capacity Planning
- Coaching
- Communication Training
- Consultation
- Consultations
- Contract Terms
- Coordinating Activities
- Cross-team Collaboration
- Customer Advocacy
- Customer Education
- Customer Experience Management
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Customer-Focused Service
- Data Analysis
- Data-driven Decision Making
- Delivery Management
- Diplomacy
- Entrepreneurship
- Escalations Management
- Forecasting
- Gamification
- Implementation Plans
- Inside Sales
- Interpersonal Communication
- Key Performance Indicators
- Marketing
- Microsoft Excel
- Multitasking
- Negotiation
- Onboarding
- Operations
- Oral Communication
- Organization Skills
- Problem Solving
- Product Adoption
- Product Knowledge
- Project Management
- Project Plans
- Relationship Building
- SMB
- Scalability
- Software Configuration Management
- Solution-oriented
- Spanish
- Stakeholder Management
- Start-ups
- Strategic Accounts
- Strategic Consulting
- Strategy
- Team Development
- Team Performance
- Technical Support
- Technical Understanding
- Technology Adoption
- Timelines
- Upselling
- Web Conferencing
- PowerPoint
- Purchasing
- Software As A Service Saas
- Go To Market Strategy
- Research
- Business To Business B2B
- Microsoft Office
- Social Media Marketing
- New Business Development
- Software as a Service
- Business to Business
- Start Ups
- Customer Relationship Management
Sarah Hooper Summary
- Sarah Hooper, based in Kirkland, WA, US, is currently a Customer Success Manager at Cascade AI. Sarah Hooper brings experience from previous roles at Edge, Skilljar by Gainsight and Conversica. Sarah Hooper holds a 2004 - 2008 Bachelor of Business Administration (B.B.A.) in Marketing @ Loyola Marymount University, College of Business Administration. With a robust skill set that includes Salesforce.com, Account Management, Solution Selling, Sales Process, Lead Generation and more. Sarah Hooper has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Cascade Employees
Ana-Maria Constantin
CEO and Co-Founder
Kirkland, WA, US
Jared Major
Senior Account Executive
Kirkland, WA, US
Andrei Voicu
Senior Software Engineer
Bucharest, Romania
Pulak Goyal
CTO and Co-Founder
Fremont, CA, US
Dante Darie
Senior Software Engineer
Iași, IS, RO
Jessica Nevers
Head of Marketing
Seattle, WA, US
Vasavi Nunna
Software Engineer
United States
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