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Sarah Franchetti Location
Scranton, PA, US
Sarah Franchetti Work
Vice President of Client Services @ (September 2026 - Present)
Public Sector Customer Success Executive @ (February 2026 - September 2026)
Healthcare Industry Strategist @ (November 2024 - March 2026)
Director, Client Success Management @ (September 2023 - May 2024)
Senior Director Business Operations Customer Growth @ (January 2022 - January 2023)
Senior Customer Success Manager Healthcare and Life Sciences @ (January 2020 - January 2022)
Director, Healthcare Industry Principal @ (January 2014 - November 2020)
Technical Product Manager @ TMG Health INC (January 2013 - January 2014)
Claims Operations Manager @ TMG Health INC (January 2008 - January 2013)
Business Analyst @ TMG Health INC (January 2007 - January 2008)
Claims Supervisor @ TMG Health INC (January 2006 - January 2007)
Claims Processor @ TMG Health INC (January 2005 - January 2006)
Sales Consultant @ (January 2002 - January 2005)
Sarah Franchetti Education
Wilkes University
Bachelor of Science (B.S.) (Behavioral Medicine)
Sarah Franchetti Skills
Customer Support
Project Management
Business Development
Customer Experience Management
Sales
Sales & Marketing
Business Process Management
Customer Relationship Management (CRM)
Operations Management
Coaching
Temporary Staffing
Solution Implementation
Business Innovation
Business Intelligence (BI)
Business Transformation
Product Development
Staff Training
Health Assessment
Customer Experience
Account Management
Software Implementation
Staff Development
Change Management
Client Relations
Advocate Development
Process Optimization
Performance Management
Objectives and Key Results (OKRs)
Software Documentation
Insurance
Process Improvement
HIPAA
Health Insurance
Healthcare
Healthcare Information Technology
Medicaid
Training
CRM
Leadership
Management
Strategy
Program Management
Team Building
Strategic Planning
Business Process Improvement
Medicare
Requirements Analysis
Business Requirements
Cross-functional Team Leadership
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Visio
Microsoft Word
Cross Functional Team Leadership
Call Centers
Integration
Access
U.S. Health Insurance Portability And Accountability Act Hipaa
u.s. Health Insurance Portability and Accountability Act
Sarah Franchetti Summary
Sarah Franchetti, based in Scranton, PA, US, is currently a Vice President of Client Services at FHAS, LLC. Sarah Franchetti brings experience from previous roles at Red Hat, Quavo Fraud & Disputes and Medallia. Sarah Franchetti holds a Bachelor of Science (B.S.) in Behavioral Medicine @ Wilkes University. With a robust skill set that includes Customer Support, Project Management, Business Development, Customer Experience Management, Sales and more. Sarah Franchetti has 2 emails and 1 mobile phone numbers on RocketReach.
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