SapphireIMS is an Agentic AI platform that enables businesses to craft automation solutions, reimagine processes, and achieve better outcomes. Built from the ground up on our Agentic AI-powered low-code platform, SapphireIMS unifies IT Service Management (ITSM), IT Operations Management (ITOM), and business orchestration into a single, integrated solution. The platform automates critical workflows, enhances enterprise-wide visibility, and delivers intelligent, adaptive responses that accelerate outcomes. From streamlining IT operations to building custom applications on top of ITSM/ITOM frameworks, SapphireIMS enables organizations to fast-track their digital transformation—efficiently and at scale. Trusted by hundreds of leading enterprises, we provide 24/7 support and deliver measurable impact, helping businesses operate smarter, move faster, and innovate with agility. Contact us at sales@sapphireims.com
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The SapphireIMS annual revenue was $22.5 million in 2026.
Prakash Rao is the Chief Growth Officer of SapphireIMS.
128 people are employed at SapphireIMS.
SapphireIMS is based in Bengaluru, Karnataka.