2007 -
2011 Service Delivery Manager @ The Revere Group
1999 -
2007 System Support @
2002 -
2006 System Support Supervisor @
Sandy Miranda Education
Liberty University
Master of Arts - MA (Mental Health Counseling/Counselor)
University of Phoenix
BA (Management)
Sandy Miranda Skills
Software as a Service (SaaS)
Decision-Making
Customer Experience
Customer Retention
Leadership
Strategic Planning
Customer Satisfaction
Business Strategy
CRM
Process Improvement
Business Process Improvement
Call Centers
Troubleshooting
Project Management
IT Service Management
Business Analysis
Technical Support
Vendor Management
Software Documentation
Recruiting
Information Technology
Change Management
Professional Services
Budgeting
Customer Relationship Management (CRM)
SaaS
Salesforce.com
Visio
Team Leadership
Training
Team Building
Customer Service
Teamwork
Strategy Execution
Customer Advocacy
English
Spanish
Customer Success
Gainsight
Customer Relationship Management Crm
Customer Relationship Management
Sandy Miranda Summary
Sandy Miranda, based in Orlando, FL, US, is currently a Chief Customer Officer at NEOGOV. Sandy Miranda brings experience from previous roles at PowerDMS and The Revere Group. Sandy Miranda holds a Master of Arts - MA in Mental Health Counseling/Counselor @ Liberty University. With a robust skill set that includes Software as a Service (SaaS), Decision-Making, Customer Experience, Customer Retention, Leadership and more. Sandy Miranda has 2 emails and 2 mobile phone numbers on RocketReach.
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