2020 -
2022 BT Billing and Mobile Products Performance Manager @
2019 -
2020 Mobile Product Performance Manager @
1998 -
2019 Customer Insight Specialist @
now Senior Service Operations Solutions Manager @
Sandra Eade Skills
Lean Six Sigma
Qualitative & Quantitative Research Methodologies
Customer Insight
Voice of the Customer Analysis
Data Analysis
Customer Experience Analysis
Telecommunications
Tableau
Simplifying the Complex
Complex Analysis
Call Centers
Customer Advocacy
Root Cause Analysis
Service Operations
Cassandra
Qualitative and Quantitative Research Methodologies
Sandra Eade Summary
Sandra Eade, based in Newcastle upon Tyne, GB, is currently a Lead Product Manager at Department for Work and Pensions (DWP). Sandra Eade brings experience from previous roles at BT. With a robust skill set that includes Lean Six Sigma, Qualitative & Quantitative Research Methodologies, Customer Insight, Voice of the Customer Analysis, Data Analysis and more. Sandra Eade has 4 emails on RocketReach.
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