Steven Cocker Email & Phone Number
Head of Accessibility Implementation - Accessibility, Disability and Disputes @ Department for Work and Pensions (DWP)
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Steven Cocker Location
- United Kingdom
Steven Cocker Work
- Head of Accessibility Implementation - Accessibility, Disability and Disputes @ (July 2021 - Present)
- Full Time Dad @ Self-employed (October 2020 - July 2021)
- Head of Executive Office Operations @ (July 2003 - October 2020)
- Customer Service Manager @ (March 2000 - July 2003)
- Fresh Foods Controller @ (August 1993 - February 2000)
Steven Cocker Education
- Hermitage Academy
Steven Cocker Skills
- Customer Satisfaction
- Telecommunications
- Customer Relations
- Customer Service
- Team Management
- Service Delivery
- Operations Management
- Direct Sales
- Management
- Stakeholder Management
- Call Centers
- Vendor Management
- Customer Retention
- Customer Experience
- Team Leadership
- Outsourcing
- Time Management
- People Development
- Written & Oral Presentation Skills
- Complaint Management
- Performance Management
- CRM
- Leadership
- Account Management
- Strategy
- Change Management
- Process Improvement
- Mobile Devices
- Business Process Improvement
- Customer Relationship Management (CRM)
- Contact Centers
- Project Management
- Strategic Planning
- Marketing
- Customer Relationship Management Crm
- Written and Oral Presentation Skills
- Customer Relationship Management
Steven Cocker Summary
- Steven Cocker, based in United Kingdom, is currently a Head of Accessibility Implementation - Accessibility, Disability and Disputes at Department for Work and Pensions (DWP). Steven Cocker brings experience from previous roles at Self-employed, Three., T-Mobile and Tesco PLC. Steven Cocker holds a Hermitage Academy. With a robust skill set that includes Customer Satisfaction, Telecommunications, Customer Relations, Customer Service, Team Management and more. Steven Cocker has 2 emails and 2 mobile phone numbers on RocketReach.
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