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Sandhya B Location
Bengaluru, KA, IN
Sandhya B Work
Technical Support Specialist Engineer @ (August 2026 - Present)
Senior Customer Support Engineer @ (November 2025 - Present)
Customer Support Engineer @ (October 2021 - October 2025)
Sandhya B Education
Visvesvaraya Technological University
Bachelor of Engineering - BE (Computer Science)
2016-2021
Sandhya B Skills
Client Onboarding
Communication
Computer Literacy
Computer Science Education
Conflict Resolution
Cross-functional Collaborations
Customer Experience
Customer Service
Customer Service Systems
Customer Support
Data Science
Downtime Reduction
Engineering
English
Escalations Management
Freshdesk
IT Escalation
Incident Management
Insurance
Insurance Software
Insurtech
Java
JavaScript
Jira
Jira Service Desk
Log Analysis
Machine Learning
Network Troubleshooting
Network Troubleshooting Tools
Postman API
Problem Solving
Root Cause Analysis
SQL
Sales Support Tools
Software Deployment
Software Development
Software Diagnostics
Software Support
Software System Analysis
Support Engineers
Technical Support
Ticket Operations
Ticketing Systems
Tier 2 Help Desk Support
Troubleshooting
Version Control Tools
Web Projects
Sandhya B Summary
Sandhya B, based in Bengaluru, KA, IN, is currently a Technical Support Specialist Engineer at Crisis24. Sandhya B brings experience from previous roles at Applied Systems. Sandhya B holds a 2016 - 2021 Bachelor of Engineering - BE in Computer Science @ Visvesvaraya Technological University. With a robust skill set that includes Client Onboarding, Communication, Computer Literacy, Computer Science Education, Conflict Resolution and more.
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