Samuel Pierce Email & Phone Number
Senior Product Support Manager @ Thread
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Samuel Pierce Location
- Monroe, WA, US
Samuel Pierce Work
- Senior Product Support Manager @ (May 2026 - Present)
- Service Desk Manager @ (April 2024 - Present)
- Partner Technical Support Manager @ (December 2021 - November 2023)
- Senior Partner Success Engineer @ (October 2020 - December 2021)
- IT Support Engineer @ (September 2018 - September 2020)
- Geek Squad Double Agent (PC) @ Best Buy (September 2000 - September 2018)
Samuel Pierce Education
- University Of Washington
Bachelor of Arts (B.A.) (Economics)
2012-2016 - Bellevue College
Associate of Business (Business Administration and Management, General)
2012-2014
Samuel Pierce Skills
- Active Directory
- Agile & Waterfall Methodologies
- Agile Leadership
- Agile Methodologies
- Agile Project Management
- Android
- Artificial Intelligence for Business
- Change Management
- Computer Networking
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Systems
- Customer Success
- Data Analysis
- Enterprise Software
- Escalations Management
- Generative AI for Management
- Google Cloud Platform (GCP)
- IT Service Management
- Incident Management
- Information Technology
- Infrastructure
- Leadership
- Leading Meetings
- Mac OS
- Management
- Microsoft Office
- Network Administration
- Networking
- Oral Communication
- People Management
- Performance Metrics
- Problem Solving
- Product Development
- Public Speaking
- Remote Desktop
- Routing
- Sales
- Salesforce.com
- Service Desk
- Software Installation
- Strategy
- Team Leadership
- Technical Support
- Troubleshooting
- User Stories
- Virtual Collaboration
- Webinar Management
- Windows
- Zoom
- iOS
Samuel Pierce Summary
- Samuel Pierce, based in Monroe, WA, US, is currently a Senior Product Support Manager at Thread. Samuel Pierce brings experience from previous roles at Thread, Liongard and Nuvodia. Samuel Pierce holds a 2012 - 2016 Bachelor of Arts (B.A.) in Economics @ University Of Washington. With a robust skill set that includes Active Directory, Agile & Waterfall Methodologies, Agile Leadership, Agile Methodologies, Agile Project Management and more. Samuel Pierce has 2 emails and 1 mobile phone numbers on RocketReach.
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