Thread offers an efficient, AI-powered workspace—including chat, inboxing, automations, and AI—to enable MSPs to be real strategic partners as an AI Service Desk. Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.
| Website | https://getthread.com |
| Revenue | $43.3 million |
| Employees | 94 (67 on RocketReach) |
| Founded | 2019 |
| Industry | Software Development |
| Keywords | Ai Powered Workspace, Managed Service Provider, Msp Solutions, It Support Automation, Strategic It Partner, It Service Management, Help Desk Software, Artificial Intelligence, Efficient Workspace, Chat Automation, Ai Chatbots, Workflow Automation, Inbox Management, Business Automation, Productivity Tools, Customer Communication, Team Collaboration, Customer Support Tools, Remote Work Solutions |
| Competitors | Nordstrom, H&M, Stitch Fix, Zalando, Men's Wearhouse, ASOS.com, Suitsupply, UNIQLO Australia, Nordstrom Trunk Club, Bombfell +45 more (view full list) |
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Thread Questions
The Thread annual revenue was $43.3 million in 2026.
Matt Linn is the Co-Founder, COO of Thread.
67 people are employed at Thread.
Thread is based in New York, New York.
Top Thread Employees
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Matt Linn
Co-Founder, COO at Thread
New York, NY, US22 -
Laura Remaker
Chief People Officer (Fractional) at Thread
Philadelphia, PA, US5+3 -
Bobby Jacobs
Head of Growth at Thread
Houston, TX, US45+ -
Paralee Walls
Head of Marketing at Thread
Steamboat Springs, CO, US22 -
Samantha Shobe
Director of Customer Success at Thread
Sarasota, FL, US45+ -
Justin Patrylow
Customer Success Manager at Thread
New York, NY, US23 -
Amanda Swanson
Manager of Customer Experience at Thread
New York, NY, US12 -
Julie Ni
Senior Product Designer at Thread
New York, NY, US14 -
Jacob Magrath
Customer Success Manager at Thread
United States25+ -
Woojin Choe
Account Executive at Thread
Chicago, IL, US23
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