Sameera F. Location
- Chicago, IL, US
Sameera F. Work
- 2024 - now Cyber Security Analyst @
- 2023 - 2024 Infrastructure Analyst @
- 2018 - 2023 System Engineer @
- 2018 - 2018 Technical Support Specialist @
- 2015 - 2017 Junior Data Analyst @ Zan Global Solutions
- 2013 - 2014 Information Technology Help Desk @
- 2012 - 2013 Technology Training Coordinator Assistant @
- 2011 - 2012 Unit Concierge @
- 2007 - 2011 Office Manager @ Hana Dental Center
Sameera F. Education
- Northeastern Illinois University
Bachelor's degree (Computer Science)
Sameera F. Skills
- System Configuration
- Critical Thinking
- Remote User Support
- Troubleshooting
- Customer Support
- System Maintenance
- User Testing
- Interpersonal Skills
- Root Cause Analysis
- Root Cause
- Training Material
- Telephone Support
- Written Communication
- Incident Response
- IT Escalation
- System Administration
- Technical Support
- Infrastructure
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Radio systems troubleshooting
- Medical Billing
- Insurance Billing
- Office 365
- Insurance
- Internet Protocol Suite (TCP/IP)
- Documentation
- Conflict Management
- Presentation Skills
- Help Desk Support
- Ad Hoc Reporting
- Desktop Application Support
- Communication
- IT Documentation
- Remote Desktop
- Office Administration
- Business Requirements
- SQL Queries
- Reporting
- McAfee Security Suite
- ITIL Implementation
- Federal Security Clearance
- Service Now
- Network Troubleshooting
- Remote Troubleshooting
- Active Directory
- Technical problem solving
- ServiceNow
- BMC Remedy Ticketing System
- Wireless Networking
- Genesys Cloud
- Virtual Private Network (VPN)
- Microsoft Office Suite
- Microsoft Publisher
- TeamViewer
- Data Entry
- Crystal Reports
- Epic Systems
- Windows Installation
- Customer Service
Sameera F. Summary
- Sameera F., based in Chicago, IL, US, is currently a Cyber Security Analyst at Motorola Solutions. Sameera F. brings experience from previous roles at Motorola Solutions, Independent Consultant and Zan Global Solutions. Sameera F. holds a Bachelor's degree in Computer Science @ Northeastern Illinois University. With a robust skill set that includes System Configuration, Critical Thinking, Remote User Support, Troubleshooting, Customer Support and more. Sameera F. has 2 emails on RocketReach.
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